• Report: #196439
Complaint Review:

Pennzoil - Brad Hall

  • Submitted: Wed, June 14, 2006
  • Updated: Wed, June 14, 2006

  • Reported By:Blue Island Illinois
Pennzoil - Brad Hall
2331 W 127th Street Blue Island, Illinois U.S.A.

Pennzoil - Brad Hall ripoff Company failed to provide a refund for work they were not capable of completing Blue Island Illinois

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

I took my vehicle to the Pennzoil Store located in Blue Island Illinois and inquired about an aircondition recharge. I was informed that there would be a 30 dollar non refundable fee to determine if there were any leaks. If there were no leaks then my air conditioner would be recharged. A machine was then placed on my car to determine if indeed there were any leaks, after the diagnostic was complete I was informed there were none.

The attendant then added the coolant to my vehicle. I paid 130.00 dollars for the service. Within a three day span the air conditioner was not working again.

When I returned to the pennzoil store I informed a second attendant about the situation. He then informed me that there may be a leak in my compressor, and that their store could only check leaks in the "line". This was not explained at the initial visit. I was told to call the store the next morning and speak to Brad Hall who would credit my account with a refund.

The next day I telephoned Mr. Hall to inquire about the return of the money, I was told that the store does not provide refunds. He also told me that he would have to take the matter up with his district manager.

When I asked for contact information for the disrtict manager. Mr Hall told me he did not know an address or phone number, the district manger just came in from time to time.

Pennzoil should notify customers in advance of what services they are capable of providing.

Blue Island, Illinois

This report was posted on Ripoff Report on 06/14/2006 05:01 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pennzoil-brad-hall/blue-island-illinois-60406/pennzoil-brad-hall-ripoff-company-failed-to-provide-a-refund-for-work-they-were-not-capa-196439. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Pennzoil - Brad Hall

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?