Complaint Review: people smart - Internet Internet
- people smart Internet United States of America
- Phone: 888 455 2792
- Web: peoplesmart.com
- Category: Computer Fraud
people smart Please look up complaints against people smart. They lure you into thinking you are paying $1.95 for initial trial search on people, take your credit card, then charge you $49.00 when you look up few Internet, Internet
*UPDATE Employee: Response from PeopleSmart
*Consumer Comment: Here you go, from their Terms of Service....
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I signed up for a free trial for $1.95 to do a search on people smart. No where did it say I would be charge more. It was advertised as a trial. No where did I see that I would become a member and automatically be charged after 6 days. I was charged over $100.00 dollars for this free $1.95 trial.
Please be aware of the hundreds of complaints against this company where people had exactely the same experience.
I do not understand how this company can still be in business. Perhaps no one has taken the time to file a complaint.
This has been a great inconvenience having to deal with them and my credit card. I hope they do not take advantage of another customer. Please take them off the net and please look at all the complaints online.
This is internet fraud.
This report was posted on Ripoff Report on 01/12/2012 01:18 PM and is a permanent record located here: https://www.ripoffreport.com/reports/people-smart/internet/people-smart-please-look-up-complaints-against-people-smart-they-lure-you-into-thinking-821786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 UPDATE Employee
Response from PeopleSmart
AUTHOR: Chelsea-PeopleSmart - (USA)
SUBMITTED: Tuesday, January 17, 2012
Hi, when you purchase a report on PeopleSmart.com, you have the option to sign up for a 7-day free trial membership. You may cancel any time in that period to avoid a charge. The $39.95 annual membership includes unlimited access to certain reports, while premium reports may be purchased at an additional cost. It sounds like you may have purchased additional reports. If you feel like you have been incorrectly charged, please contact our friendly customer service team at 1-888-813-0008.
#1 Consumer Comment
Here you go, from their Terms of Service....
AUTHOR: Ken - (USA)
SUBMITTED: Thursday, January 12, 2012
Perhaps you should have read this...you should now follow up at their site for instructions on how to cancel your account. The terms of Service link is at the bottom of their home page.
Not sure how this is construed as fraud.
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