• Report: #1089928
Complaint Review:

PeoplePC firm's business procedures

  • Submitted: Sun, October 06, 2013
  • Updated: Sun, October 06, 2013

  • Reported By: Sad-client — San Francisco California
PeoplePC firm's business procedures
EarthLink, Inc., 1375 Peachtree Street Atlanta, Atlanta, Georgia USA

PeoplePC firm's business procedures - doesn't tell what are you getting if you have a problemactual product - Mr. Johnson & customer service rep Not looking to help a client but only try to keep all money possible. I agreed for ONE charge to mychecking all group lied until I found it was automated Atlanta Georgia

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I decided to get the service of PeoplePC for only 7.49 for 3 month and I could quit anytime without any penalty since there was no contract.  The software arrived but I NEVER installed their software  nor did I ever access their site for internet.

Looking over my checking account I saw a charge of 11.46.  I called PeoplePC why I was being charged since I came in on the promo 3 months for 7.49.  Sales also informed me that if Norton utilities was instated to would stay unlock.  He indicated that it is like a magazine, you will be charged until you cancel.

I asked again why was my account charged because I DID NOT authorize it.  Finally, he admitted billing is totally automated and that when you order PeoplePC they alway charge the client 1 month in advance. 

A refund of one month have been returned to me because when I cancel it on the 3 of Oct

Liars and cheater - Buyer Beware

This report was posted on Ripoff Report on 10/06/2013 06:32 PM and is a permanent record located here: http://www.ripoffreport.com/reports/peoplepc-firms-business-procedures/atlanta-georgia-30309/peoplepc-firms-business-procedures-doesnt-tell-what-are-you-getting-if-you-have-a-pro-1089928. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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