PeoplePC Credit Card Fraud San Francisco California

I used a company called Highstream.net for my ISP. In August they discoutinued service and sold their customer to PeoplePC. I had an email only account. PeoplePC did not offer this service.

I asked Highstream to discontinue my account and to not send my information to PeoplePC. They did any way and People PC has billed me once @ $3, and once at $9.95.

PeoplePC refuses to refund my money. I have reported it to the credit card company. Both the charges appeared on the same credit card bill.

I have talked to ignorant East Indians which comprise their customer service. I have talked to new account representatives. I have talked to the department that is supposed to discontinue service. I have talked to the department that handles escalations. I was hung up on by the rag head in India. And the escalation guy. They have refused to call me back with a resolution.

I called the corporate office today. All I got was an operator that would only email a "corporate resolution" group and give them my information. I could not get any further than that.

I have protested the charges with my credit card company, but they said that essentially, there was not really a way of stopping them from continuing to bill my card. This is crazy. I cannot stop them from continuing to bill me even though I have never given them my credit card information of signed up for their services.

I checked Earthlink because they now own the Hignstream.net domain name and when you try to go to the highstream.net web site, you get PeoplePC garbage.

Raibeart
Bellville, Texas
U.S.A.