Report: #814425

Complaint Review:

  • Submitted: Tue, December 27, 2011
  • Updated: Mon, January 02, 2012
  • Reported By: Elizabeth — Milton Florida United States of America
    1020 N. Street, #501
    Sacramento, California
    United States of America Inflection LLC (dba Misleading information regarding the "Free Trial" Sacramento, California

*UPDATE Employee: Response from PeopleSmart

Show customers why they should trust your business over your competitors...

The "Free Trial" offer is a rip-off. They advertise for you to be able to search information but as soon as you type in the name of a person you are looking for, they consider it a "Background Report" and charge you the full membership price. Nowhere in the "Free Trial" does it tell you what the services of the "Free Trial" are. Apparently the "Free Trial" covers only things that you can get from an everyday common internet search that are free from several sites. Please don't waste your time with this service, or any other service that offers a "Free Trial" because nothing is every "Free"
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This report was posted on Ripoff Report on 12/27/2011 02:30 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Response from PeopleSmart

AUTHOR: Chelsea-PeopleSmart - (USA)

Hi, PeopleSmart offers a variety of reports, from basic contact information reports to full background checks. When you purchase any report, you have the option of signing up for a seven-day free trial membership, which you can cancel at any time in that period to avoid a charge. The free trial is for our basic membership, which includes unlimited people searches (for information like addresses and phone numbers), reverse address and email address look-ups, and the option to purchase more detailed reports as needed. If this wasn't what you were expecting, we would be happy to issue a refund. Please contact our customer support team at 1-888-813-0008.
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