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Report: #1269293

Complaint Review: Pep Boys Auto Parts and Service - CHERRY HILL New Jersey

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  • Reported By: Rober — CHERRY HILL New Jersey USA
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  • Pep Boys Auto Parts and Service 314 HADDONFIELD RD. CHERRY HILL, New Jersey USA

Pep Boys Auto Parts and Service Failure to honor Warranty(s) CHERRY HILL New Jersey

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 On 08/02/2015 return vehicle to PEP BOYS for failure of the air condition unit on 1995 Ford Explorer.

 

On 08/03/2015 I was informed by David Schrader (SERVICE MANAGER) that another leak check was performed, estimated repairs would cost $1000,00 + to repair, after having this service perform then repair done on 06/15/2015 in the amount of $283.53.

 

PEP BOYS has a Limited Warranties on their parts and services for 90 days or 4000,00 miles.

 

Called Mr. Schrader then asked to be reimburse for the service fees and parts on 06/15/2015  for Air Conditioning services that failed.

 

Mr. Schrader refuse to reimburse these fees contrary to Limited Warranties for parts and services.

 

Also, a wheel alignment was supposedly performed that I did not request nor authorize nor appears to have been done for this vehicle in the amount of $89.99. 

 

Matter is being investigated and arbitration decision is due shortly with Visa Credit card services.

This report was posted on Ripoff Report on 11/20/2015 12:07 PM and is a permanent record located here: https://www.ripoffreport.com/reports/pep-boys-auto-parts-and-service/cherry-hill-new-jersey-08002/pep-boys-auto-parts-and-service-failure-to-honor-warrantys-cherry-hill-new-jersey-1269293. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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