• Report: #301720
Complaint Review:

Pep Boys Auto

  • Submitted: Sat, January 19, 2008
  • Updated: Sat, January 19, 2008

  • Reported By:Clovis California
Pep Boys Auto
5615 E Kings Canyon Rd Fresno, California U.S.A.

Pep Boys Auto Opening engine when only buying tires! Refusing to close hood, trying to sell others parts & services not needed. Fresno California

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I went only for two front tires and Eddy Perez, mechanic opened my hood and moved all parts inside with his tools. I asked him to close the hood because its not his business. We have a private mechanic for our cars, there was nothing wrong with my engine as we recently had it serviced.

He insisted and refused to close the hood. I asked him three times to close the hood. After he tried to sell me a new tie rod on passenger side - it seemed he wouldn't give up unless I bought some parts and service from them.

I had to contacted his manager, Billy Vang and he said "nothing I can do for about it."

I cancelled my alignment, paid the bill and left. I will never go back!

Invoice #0673 2001301

Dated 1/19/08

Clovis, California

This report was posted on Ripoff Report on 01/19/2008 09:42 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pep-boys-auto/fresno-california-93727/pep-boys-auto-opening-engine-when-only-buying-tires-refusing-to-close-hood-trying-to-sel-301720. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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