• Report: #1086687
Complaint Review:

PEP Boys Patchogue NY

  • Submitted: Mon, September 23, 2013
  • Updated: Mon, September 23, 2013

  • Reported By: JamesR — Patchogue New York
PEP Boys Patchogue NY
425 Sunrise Hwy Patchogue, New York USA

PEP Boys Patchogue NY Auto Parts & Service Patchogue New York

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On Sept 23, 2013, brought car in for routine inspection at PEP BOYS Patchogue location. Prior to this date, I made all necessary repairs to car including a wheel alignment, tires balanced, and replacement of light bulbs. After about 1 1/2 hour wait, I was told by service manager, Donald Golde, the car did not pass inspection and that I needed to replace the stop and license plate lights, and also a replacement tie-rod and wheel alignment. After much debating, I agreed to have the car fail the inspection and proceeded to another auto repair center, Forster Auto in Huntington, NY.  After the car was inspected by Forster, they stated the car could not have failed the inspection, because, they observed working stop and license plate lights and no wear on my front tires. The car passed inspection immediately. I also had Forster check my tie-rods and again, the stated there absolutely no issues with the tie-rods.  They coudl only conclude that PEP deliberately lied to me in order to make a sale.


James R


This report was posted on Ripoff Report on 09/23/2013 02:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pep-boys-patchogue-ny/patchogue-new-york-11772/pep-boys-patchogue-ny-auto-parts-service-patchogue-new-york-1086687. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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