Report: #764484

Complaint Review: Pepboys Auto

  • Submitted: Fri, August 12, 2011
  • Updated: Sat, August 13, 2011
  • Reported By: Nationalpublicsafety — Colorado Springs Colorado United States of America
  • Pepboys Auto
    135 North Academy Road, Colorado Springs CO 80909
    Colorado Springs, Colorado
    United States of America

Pepboys Auto Take Vehicle in for Brake Flush for $66.99 and the damage my brake and ABS system Colorado Springs, Colorado

*Author of original report: The manager Of Pepboys stated

*Consumer Comment: Not 1 day

*Consumer Comment: ONE day???

*Consumer Comment: wow

Show customers why they should trust your business over your competitors...

2011-07-19 After a brake flush done at this store service area.
2011-08-04 Vehicles brakes completely seized and locked up. Patrol vehicle towed to store. Store reports back there has been a contamination of the brake fluid that they had put in our agencies vehicle. And the store in question had been the last to handle said vehicle. Store manager states that the full ABS and Brake system is damaged and he will do me a quote for repair. I cannot believe we take a vehicle to there organization for a $62.99 Brake Flush. And they put  contaminated brake fluid in vehicle and expect our organization to pay $4500 to $5000 to replace and repair it all and the ABS. There is
something seriously wrong when something like this happens.
They have written my vehicle off Suv completely.
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This report was posted on Ripoff Report on 08/12/2011 05:40 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

The manager Of Pepboys stated

AUTHOR: Nationalpublicsafety - (United States of America)

That it was a petroleum product contamination.
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#2 Consumer Comment

Not 1 day

AUTHOR: Ramjet - (U.S.A.)

I misread the OP report.  It was not 1 day, it looks more like 16 days.  I apologize for that error.

My question still stands however.  What the was the brake system contaminated with?
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#3 Consumer Comment

ONE day???

AUTHOR: mr rik - (USA)

What kinda time are you on?

STAY AWAY! from brake "flushes".  It's a ripoff and they were just scamming you.

Now they REALLY WANT to scam you!

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#4 Consumer Comment


AUTHOR: Ramjet - (U.S.A.)

What the heck was the contamination they put in that destroyed the entire brake system in one day.

I want to make sure to avoid that whatever it is.  Did they tell you ?
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