• Report: #350973
Complaint Review:


  • Submitted: Mon, July 14, 2008
  • Updated: Mon, July 14, 2008

  • Reported By:Morganfield Kentucky

PEPBOYS AUTO Paid to replaced 4 vogue tires (250each);told them i wanted keep the orginal tires;they would not back orginal EVANSVILLE Indiana

Corporate Advocacy Program
What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Went to Pepboys to have 4 vogue tires replace (250per tire). I specifically told Pepboys that I wanted to keep my old tires. The tires where still in good condition. When receving my car they had replaced the tires as requested but said they they could not find the 250 per tire Vogue tires that had been taken off the car. The tires had a gold ring around the white wall. They told me that they could not find my tires.

We made several attempts to discuss the issue with pepboys management. They were not responsive. So we contacted the Better Business Bureau.
When contacting them thru Better Business Bureau. They agreed to reimburse me for the tires (850.00) or to replace the set with the same set of tires (Vogue). They requested that i bring them proof of purchase of the tires. I have presented them with proof of purchase of the tires which they requested (I have copy of messages and letters). Pepboys have not responded with reimbursent or tires. Pepboys now have not been responding to me or the Better Business Bureau.

They acted as if I had stolen something from them and they have stolen form me. One employee verbalized that this was not the first time that this situation has occured.

F jones
Morganfield, Kentucky

This report was posted on Ripoff Report on 07/14/2008 09:57 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pepboys-auto/evansville-indiana-47715/pepboys-auto-paid-to-replaced-4-vogue-tires-250eachtold-them-i-wanted-keep-the-orginal-350973. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on PEPBOYS AUTO

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?