• Report: #1123664
Complaint Review:

PepBoys Bear

  • Submitted: Fri, February 14, 2014
  • Updated: Fri, February 14, 2014

  • Reported By: Nathan — Bear Delaware
PepBoys Bear
Pulaski Hwy Bear, Delaware USA

PepBoys Bear Ripoff@ Pepboys Bear DE Bear Delaware

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Upon seeing the "Check Engine" light showing and the "Cruise Control" light blinking, I called PepBoys at Bear DE and they asked me to have the Car towed as it may cause sever damage to my car if driven. On Sunday their Towing service took my car to them around 2pm but not hearing from them till 10am on Monady, I called them. I was told that they are diagnosing the problem and called me later that it requires Oil Change and a fuel service costing $89.99. I agreed to it. When I went to pick up the car I was invoiced $276.00 including $30.00 for Towing. They assured me that everything has been fixed and I shall see them next for an oil change....

TUesday, the check engine and crusie control lights came back and I called the, I was told that I may have hit an icy spot that cahnged the alignment and I was asked to bring the car back.... On friday they said they had no one to look at the car and gave me an appointment at 9am on Friday. When I went there they said that they had no record on my car except an oil cahnge, I asked for $276.00?

Then another Customer service Rep said that I do have a 9am appointment and shall get it checked. When the Mechanic came, he said that he had NOT checked for the "Engine light".... (They had mentioned it on the original Invoice on Monday)

After an hour they told me that I have to take the Car to the Delaership as Catalytic convertor may have to be replaced. Fortunately it was still under the 50,000 mile guarentee.

So much for PepBoys....$276.00 for an Oil change! What a rip off  and then again not looking at the real problems?

This report was posted on Ripoff Report on 02/14/2014 05:31 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pepboys-bear/bear-delaware-19701/pepboys-bear-ripoff-pepboys-bear-de-bear-delaware-1123664. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on PepBoys Bear

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?