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Ripoff Report | PepBoys Review - Glenolden, PA, - Watch out for pep
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Report: #6610

Complaint Review: PepBoys - Glenolden PA,

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  • Updated:
  • Reported By: Pa
  • Author Not Confirmed What's this?
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  • PepBoys Mac Dade Blvd Glenolden, PA, U.S.A.

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I bought a alternater from pep boys and put it my truck.As soon as I hooked it up it fried the wires and computer.Took it back and the alternater was bad.The manager gave me money to fix the wires.When I came back later to tell him about the computer he said the computer fried the alternater and denied the claim.So the moral of the story DONT BUY PEPBOYS PARTS thanks.

This report was posted on Ripoff Report on 09/17/2001 12:00 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pepboys/glenolden-pa-19032/watch-out-for-pep-boys-parts-update-cheap-materials-by-even-cheaper-labor-rebuttal-emplo-6610. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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Updates & Rebuttals

REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 0

yes we do have cheap parts,but ..

AUTHOR: - ()

POSTED: Tuesday, January 01, 2002

They filed the following rebuttal to the above Rip-Off Report:

Their email: funkside06@msn.com
Their name: shanehelton

Their relationship to the company: Owner

Rebuttal:
if we are so lacking in knowledge,why are you bringing your car in for service?yes we do have cheap parts,but they are no worse than everybody else that sells after market junk.if you want good parts,buy new or dealer parts,notcheap junk.like they always say[yous gets what yous pays for.]

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#1 0

.. the quality sucks and in every store I've ever been into, the employees are unprofessional, lacking knowledge, apathetic and just plain rude.

AUTHOR: - ()

POSTED: Wednesday, September 19, 2001

They filed the following UPDATE to the above Rip-Off Report:



Their email: pelemissk@hotmail.com

Their name: Pele



Their relationship to the company: Consumer Suggestion



UPDATE:

I've had numerous mechanics tell me that the parts Pep Boys sells are sub-par. Usually made with cheap materials by even cheaper labor and that's only if they're new, most of their parts with a core are rebuilt anyway.



I suggest avoiding Pep Boys altogether. They aren't any cheaper or more convenient than any other auto parts store, but the quality sucks and in every store I've ever been into, the employees are unprofessional, lacking knowledge, apathetic and just plain rude.


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