Report: #1383361

Complaint Review: Perfect Skin Serum

  • Submitted: Wed, July 05, 2017
  • Updated: Wed, July 05, 2017
  • Reported By: Jonathan — Middle Island New York USA
  • Perfect Skin Serum

    Internet
    USA

Perfect Skin Serum Ageless Secret SerumDivine Youth LLC Rip Off / Scam Alert Internet

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Got scammed by this on-line company called perfect skin serum that offer you a free trial / sample of a product that is supposed to tighten your skin on your face reducing wrinkles and lines.  They offer a free 15 day supply, or so I thought for only the cost of shipping.  I placed the order on 4/21/2017 and thery charged me $10.85 for two small bottles of their products.  At no time during the visitation of their website or during the entire placement of the order did I have to agree to a trial.  There was no mention of a subscription to anything.  I literally thought that I was getting a small 15 day supply of this product.  I did not get the product until April 29th which I then opened and began using.  I noticed at this point the cleverly slipped a paper in the packaging that said I have to cancel within 15 days or they will send me more and charge my credit card.  I was quite disappointed and bothered by it because I specifaclly looked for this on the website and did not find anything about it being a subscription.  VERY MISLEADING!!!!  I figured I would continue to use the product to see if it indeed works the way they falsely advertise it to work.  IT IS GLORIFIED HAND LOTION!!!  IT DOES NOTHING AT ALL!!!!  I cancelled the order on May 12th, 2017 and was advised that I would not be charged anything.  

Well to my suprise, they charged a total of $176.41 to my credit card on 05/07/2017.  I did not see the charge when I called.  When I did finally see that they had charged me, I called the customer service and asked them what the charge was for considering I did not recieve any more product and I had cancelled the FAKE subscription.  There answer was it was for the total of 2 ounces of product they had already sent me and that I did not cancel in time.  I was informed that I had to cancel with in 15 days of ordering the product.  I told them I would send them back the product and I asked for a refund.  THEY DECLINED TO GIVE ME ANY OF MY MONEY BACK!  They are a complete scam and rip off! STAY AWAY!!!!  I am still disputing this with the credit card company!!

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This report was posted on Ripoff Report on 07/05/2017 04:24 PM and is a permanent record located here: http://www.ripoffreport.com/reports/perfect-skin-serum/internet/perfect-skin-serum-ageless-secret-serumdivine-youth-llc-rip-off-scam-alert-internet-1383361. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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