Report: #917866

Complaint Review: Permanent Siding & Windows, LLC

  • Submitted: Thu, July 26, 2012
  • Updated: Tue, August 28, 2012
  • Reported By: kc81 — Cromwell Connecticut United States of America
  • Permanent Siding & Windows, LLC
    132 Pepes Farm Road
    Milford, Connecticut
    United States of America

Show customers why they should trust your business over your competitors...

Had them paint the entire exterior of the house for about double the cost of a regular painter with the promises that we would never have to paint again.  Well less than a year later the paint started peeling in several areas.  We have called several times in order to get them to come out and repair the job due to their lifetime warrante.  They never returned any calls and now we just found out that they went out of business.  Apperantly they reorganized under a different name and now this new company is trying to charge us to repair the work done under the previous name, since they say there is no way to honor a warranty of a company that is out of business.  Don't trust PermaCoat.  They say they are a completely different company, but they are using the same telephone number and website of the company that is supposedly out of business....obviously they are a bunch of liars and cheats.
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This report was posted on Ripoff Report on 07/26/2012 11:43 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 UPDATE Employee

Get the slander straight then b*tch all you want.

AUTHOR: Beat up guy - (United States of America)

Permagroup and its affiliate companies, Permacote, Permasash and Permaspace are not owned by, operated by, nor controlled by Joe Felix of Permanent Siding and Windows. If you want to libel or slander someone, go to the lic. div of the State of Ct and get your facts straight. Then complain all you want but know what you are talking about. Your "probably" shows a defininte lack of IQ. Or perhaps, you just hate men. 
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#2 UPDATE Employee

Sarah **** is a no nothing

AUTHOR: doclloyd - (United States of America)

Dear Sarah:

I did not sell anything to you. I do notknow you but I do know of your type of person. A vindictive woman who spouts incorrect statements to harm others. You are a prime example.

Fact: Permacote is not nor ever has been a part of Joe Felix and his operations.

Fact: Permacote or Permagroup has an office in the same complex as Joe Felix but it is located at 132 Pepes Farm Road in Milford while Permanent Siding and Windows had an office at 230 Pepes Farm Road in Milford.

Fact: It would be helpful if you researched (I realize this is a big word that you may not comprehend) the facts you might be a little less vindictive. Permacote purchased the pbx system from Permanent siding and had the same telephone number for two days until they could change it. I realize that the information contained here requires an IQ of over 50 to digest but you keep on workin" kid. Perhaps you might redo the 5th grade.

I wish you a good life. You need someone to bless you somewhere some how.

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#3 UPDATE EX-employee responds

There was once a political group with the name "No nothings" The writer of the rebuttal should apply for membership.

AUTHOR: doclloyd - (United States of America)

Fact: Permagroup does not have an office at the same location as Permanent Siding and Windows.

Fact: Doc lloyd did work for Permanent Siding and Windows and left there due to the issues noted above.

Fact: Permagroup is owned by Edie Remundez and has never had a complaint. No connection aside from the Fact that he purchased the equipment from Permanent Siding and Windows but did not purchase the company. And if he had done so, how do you malign a new company without knowing the facts. I can imagine that you are so angry with Joe Felix that you want to "get even" with anyone who has had any affilliation with him. God will punish you in the after life.

Fact: Permagroup is doing repairs on the mess left by Permanent Siding and Windows at dead cost in the hopes of repairing a relationship that Permagroup did not tarnish.

Fact: If these other companies that you are touting (are you getting a commission from them?) put paint over the Permanent Siding Product it will peel in all cases as the co efficient of expansion is much less. But thank you for giving quality advice and keep up the good work. And the phone number and address are quite different. Permacote had the same telephone number for 2 days as they purchased the pbx equipment and it took that long to change it.  Welcome to the No nothings club!

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#4 Consumer Comment

Permanent siding / Permagroup is same company

AUTHOR: Sarah Riley - (United States of America)

The permagroup guys have their office in Joe Felix's office with his other home improvement businesses so buyer beware

Doc lloyd was a salesman for permanent siding for many years and he probably sold many of the failing jobs

Permagroup is now charging top dollar for repairs for bad permanent siding jobs

If you are a former permanent siding customer and need repairs there are a few other permanent coating companies that will do the repairs right just google it

Permagroup bought the business and is using the same website as permanent siding then they are liable for the warranty just file a lawsuit against permagroup and you will win guaranteed
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#5 UPDATE Employee

Either you are a liar or a fool. Take your pick.

AUTHOR: doclloyd - (United States of America)

Fact: Permanent Siding and Windows LLC is out of business and their warranty is worthless.

Fact: Extreme Coatings of Charlotte NC is out of business and their warranty is worthless.

Fact: Permacote LLC is a company that has no affiliation with Joe Felix and Permanent Siding and Windows LLC. They did purchase all of the materials and equipment from Mr. Felix and paid for same.

Fact: They only kept his old phone number in order to facilitate repairs for customers of Permanent Siding and Windows which were sorely needed.

Fact: You have, in your anger with being beat by Permanent Siding and Windows, attempted to smear every thing that you perceive has any association with the previous company.

Fact: Permacote does a great job, treats its customer fairly and is not a scam company as you allege.

Fact: You owe Permacote a retraction for your libel. Of course, anyone who would write such garbage does not comprehend the word libel. It is amazing that someone with such a low IQ could be allowed to publish.

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