Personnel Concepts Harrassing and deceiving, Internet

You just hit on one of the big problems with this company. The employees don't listen to the customers, in this case you didn't read what your customer had to say.   Please reread the complaint.  This is what I said   

"A few months later I received what looked like a huge fine from the
government for not having the latest compliance posters.  When I read
the VERY FINE print I find it's a solicitation from Personnel Concepts I
almost paid the bill that was a around $400.00 (to Personnel Concepts)"

My complaint is that this company sent a solicitation that was intentionally made to look like a very serious government fine.  If LOOKED just like a  fine and a bill....your company knows this because it added in very very fine print that it was a solicitation.   Because you hit on this issue I will scan the next letter I get and the reader can decide for themselves what the intention was of this letter.  

Does it not bother anyone at this company that all over the internet you can see complaints like this?  go to Yelp to see more....  any positive messages about this company?  not really.

I own a fairly successful company and have for many years and so the following is free advice for the management of this company  (assuming you want to stay in business)  This is what I would do if this were my company....

I would close the business down for a week of retraining... Call everyone into a meeting and inform them that this is the computer age and bad business spreads like wildfire (a fire you can never put out).   I would  delete all letters or emails that look like a threat.  I would pull all of the solicitors off the phones immediately (everyone hates spam and phone solicitation, you would have to be in the stone ages to not understand this)  I would put the phone solicitors on customer service (after customer service boot camp).  Each employee would be told that their job depends on every customer leaving every conversation happy.... PERIOD! 

I find it hard to believe that you get fined after purchasing a poster from Personnel Concepts.  The 'We Pay the Fine Guarantee' of up to 17000 / 25000 is always highlighted and mentioned during the sales call in the event the company failed to update you with a poster.