Complaint Review: Petro Lube
Petro Lube did a PM on my truck and didnt tighten fuel filter and cost me $337.92 service call Milam, New Mexico
*Author of original report: Petro promised to make it right.
*Consumer Comment: I feel your pain
On 1/2/11 I had my Freightliner serviced at the Petro Lube in Milan,NM. They changed my oil, oil filters and also my fuel filter. I headed west and about hours 4 later my truck quit running in Flagstaff, AZ. I called a mechanic out and he found the fuel filter had not been tightened down properly.
His report read: "Traveled to site and found fuel filter empty. Driver said he just had the filter changed 4 hours ago. I was able to tighten the hold down ring 1/4 turn with ease". I was charged $337.92 for service call.
I called Petro Lube in Milan, NM and talked to the manager. He said if I had called him when I broke down he would have sent a service truck to me. I find that hard to believe since I was 4 hours from him. I faxed him the bill for the service call and he said Petro Lube would be contacting me. It's been over a month now and no response yet.
This report was posted on Ripoff Report on 02/05/2011 02:02 PM and is a permanent record located here: http://www.ripoffreport.com/reports/petro-lube/milam-new-mexico-/petro-lube-did-a-pm-on-my-truck-and-didnt-tighten-fuel-filter-and-cost-me-33792-service-691303. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
If you would like to see more Rip-off Reports on this company/individual, search here: