• Report: #203026
Complaint Review:

PFS - CitiGroup

  • Submitted: Wed, July 26, 2006
  • Updated: Wed, July 26, 2006

  • Reported By:Hamilton Ohio
PFS - CitiGroup
9050 Center Point Drive, Suite 100 West Chester, Ohio U.S.A.

Rip-off Report INVESTIGATION: Primerica offers a good business opportunity and stands behind its products and services - Company Executives have told Rip-Off Report that Primerica pledges to resolve complaints & address any inquires from the past, present & in the future, ..and that's exactly what they've done & more, going beyond the call of good customer service..

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EDitor's Comment: Rip-off Report Investigation: Primerica gets a POSITIVE RATING in customer support from Rip-off Report and is fulfilling its commitment to provide excellent customer service. Primerica pledges to resolve complaints and address representative issues. For a long time this EDitor had concerns about Primerica because of the number of Reports about them. For many months Rip-off Report was looking into the company, even before they contacted us to resolve any issues and mostly misunderstandings being posted by competitors. With over 100,000 representatives and 6 million clients, Primerica is bound to be the subject of a certain number of complaints about improper agent conduct, as well as product and administrative complaints. Rip-Off's investigation found such complaints, but importantly also found that Primerica is committed to resolving such complaints quickly and doing everything possible to satisfy its clients. It also takes appropriate action against any of its representatives who are found to have conducted themselves improperly or unethically. We believe that the number of complaints against this company, whether through the Internet or other channels, is small when put into the context of its enormous size. Most big companies would never commit themselves like Primerica has. Read our investigative Report and Primerica's commitment to 100% consumer satisfaction. www.primerica.com provides products and services through independent representatives. Primerica www.primerica.com has more than 100,000 licensed representatives who serve more than 6 million clients in the U.S., Canada, Puerto Rico, Spain and the United Kingdom. Through a Financial Needs Analysis www.primericafna.com, the companys representatives provide a snapshot of a familys financial picture and suggest a strategy for financial security via Primericas products and services www.primericafinancialsolutions.com. Primericas business opportunity is attractive to people from many different backgrounds, including women www.womeninprimerica.com, African-Americans www.primericaaalc.com, Hispanics www.primericalatino.com and young adults www.generationprimerica.com.

===Below is the original Report that was filed=== PFS - CitiGroup ripoff recruiting scam West Chester Ohio I received a message on my cell phone from a woman stating she was calling from the office of Phil Murphy, and he was interested in speaking to me because he was conducting some interviews. I currently have my resume posted on Monster and Career Builder, so I assumed he had obtained it from there. I wanted to see where the number was from (if it was a company that I had applied for) so I did a reverse lookup on the yellowpages website. I was suprised when the number she had given me came up as a Cincinnati Bell Wireless customer, meaning it was indeed his cell phone. I found that odd, but nonetheless, I called back. I got his voicemail (which said the "office" of Phil Murphy, weird, never mentioned the company), left a message and he called me back. He then proceeded to ask me about my qualifications, where I went to college, etc, which made me skeptical, because if he had my resume, he would've already known that information. He then said that there were two interviews, but because of my background, I could skip the first one. He then asked if I was available to come tomorrow evening at 6:00. I thought that was a bizarre time for an interview, but I accepted. I then came online, and typed in PFS/CitiGroup, because like many others, I wasn't familiar with PFS, I had only heard the name CitiGroup. When I saw the information on them, I wasn't entirely suprised. I found myself wondering if I was even going to go, then after I read all the information, I am definitely cancelling. Thanks to all who wrote, you saved me time and gas money!! :) Lauren Hamilton, Ohio

This report was posted on Ripoff Report on 07/26/2006 11:23 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pfs-citigroup/west-chester-ohio/rip-off-report-investigation-primerica-offers-a-good-business-opportunity-and-stands-behi-203026. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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