Complaint Review: Phatcampus.com - Miami Lakes Florida
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- Author Confirmed
- Phatcampus.com www.phatcampus.com Miami Lakes, Florida U.S.A.
- Phone: 866-659-1233
- Web:
- Category: Book Publishers
Phatcampus.com ripoff Miami Lakes Florida
*Author of original report: Problem resolved
*UPDATE Employee: Phat Campus Response
Show customers why they should trust your business over your competitors...
I ordered a book on 8/27/06; charged to my Visa on 8/28/06. Website never indicated shipping information, no response to several e-mails, and voice-mail on toll free number indicated "mailbox full" on several call attempts. Needed book immediately, therefore cancelled order on 8/30/06 due to no response. Ups attempted delivery on 8/31/06; I refused. Phatcampus (Phatcampus advised me of shipping information later the same day. They have issued $3.60 ($8.38 difference) to my charge card. I am currently disputing and am suppling credit card company with copies of all e-mail communicaitons.
Kathy
Troy, Missouri
U.S.A.
This report was posted on Ripoff Report on 09/22/2006 12:46 AM and is a permanent record located here: https://www.ripoffreport.com/reports/phatcampuscom/miami-lakes-florida-33014/phatcampuscom-ripoff-miami-lakes-florida-212190. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 Author of original report
Problem resolved
AUTHOR: Kathy - (U.S.A.)
SUBMITTED: Tuesday, October 03, 2006
I received a prompt response and refund against my Visa account for the book I returned to PhatCampus. This response would have been posted at an earlier date, however, I am a college student and have not been able to promptly post this reply as I should have done. Since the problem I have encountered has been resolved to my satisfation, I will not hesitate to order from this company in the future.
Kathy
Troy, MO
USA
#1 UPDATE Employee
Phat Campus Response
AUTHOR: Rick - (U.S.A.)
SUBMITTED: Friday, September 22, 2006
Kathy,
Please send me your order number to rrues@phatcampus.com and I will be happy to assist you in any way that I can.
Thank you,
Rick Rues
PhatCampus.com
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