Report: #1009227

Complaint Review: PHH Mortgage

  • Submitted: Tue, February 05, 2013
  • Updated: Tue, February 05, 2013
  • Reported By: Sharon — Creedmoor North Carolina United States of America
  • PHH Mortgage
    1 Mortgage Way Mt.
    Laurel, New Jersey
    United States of America

PHH Mortgage DO NOT Do Business with PHH Mortgage Laurel, New Jersey

Show customers why they should trust your business over your competitors...

Tried to refinance mortgage already held with them.Process was long & drawn out.

It took months. They changed interest rate after it was locked in even though credit rating was excellent & appraisal was well above loan amount. Took them days to return phone calls & email. Transferred to different departments.

Would not narrow down closing costs - they stated it could be "up to $5000.00"". Come on people, I don't expect an exact closing cost, but "up to $5000|.00" is not how you do business". Would not take an existing appraisal & made me do a 2nd,. Got tired of waiting for response on a more precise closing costs & went with different company;.

Still charged fees by PHH.. Called company to request that fees be waived, they said no:. Entire process very unethical:.
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This report was posted on Ripoff Report on 02/05/2013 12:09 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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