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Report: #221537

Complaint Review: Philips - Phoenix Arizona

  • Submitted:
  • Updated:
  • Reported By: Oregon City Oregon
  • Author Confirmed What's this?
  • Why?
  • Philips www.philips.com Phoenix, Arizona U.S.A.

Philips Corporation is Brushing my case off daily. GIVE ME MY MONEY! ripoff Phoenix Arizona

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I had an MP3 GoGear player that went on the fritz. I called the call center beause it was still under warentee. The man told me to send the player in, and I would receive a new one back. 2 weeks after sending it in, I had gotten a phonecall from someone at philips, leaving no name, saying that they could not send me a new player because they didnt have any in stock. They offered me an $83 return value for the player which was over $120 when I bought it less than a year ago.

I have now been waiting for 4 weeks for my check to ome in, and each time I call, they keep telling me that "It was sent out on friday, and will take 6 business days to get to you". SO I wait 6 days, and call again when its not here, and they tell me that it has been shipped out on a totally different date, and to wait 6 more days.

So I wait 6 more days and call again today, and the girl tells me that there are no notes as to when my check was shipped, and she said I would be waiting up to another 4 weeks to receive my check.

I wanted my new mp3 player in the first place, NOT the check!! Now I am even more inconvenienced then I was before with a malfunctioning player. If I knew this much trouble was going to come out of this, I would have just kept the player, and got it locally repaired.
Watch out for Philips people.

Jon
Oregon City, Oregon
U.S.A.

This report was posted on Ripoff Report on 11/20/2006 06:06 PM and is a permanent record located here: https://www.ripoffreport.com/reports/philips/phoenix-arizona/philips-corporation-is-brushing-my-case-off-daily-give-me-my-money-ripoff-phoenix-arizo-221537. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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