I got a quote from Phoenix Lake Stables & Transporting for horse transportation in July and made my deposit in August and it was $196.00. At that time Rob Jernigan told me all but $75 was refundable if there was any reason to cancel. We had it set up for September and when speaking to him in Sept, there were a few issues that kept the horse from being transported so we said we would get back in contact in a month. In Nov I had to cancel for a few personal reasons and contacted Rob at that time. He promised to send the refund, this was Nov. 6. I hadn't heard anything on Nov. 16 so contacted him and he told me the bank sent it out.
Well fast forward 2 weeks to Nov. 28 and still NOTHING. At this time he told me the check cleared the bank which is funny when I never got anything but he called me a liar and thief at that time. On Nov 29 he called me to tell me he was mistaken and that the bank cleared me for bill payment and that the check was ready to mail out. He made it very clear that if I didn't do things HIS WAY and pretty much kiss his butt that he wouldn't send anything out. Well I desperately need that money and explained this to him and he PROMISED to send a money order out on Nov. 30.
I contacted the Attorney General's office and the BBB on Nov. 29 before he ever called and reported him to both places. He has threatened me many times to keep my money that we had a verbal agreement for. Now I finally get a hold of him on 12/6 after blocking my number and he again threatened me with a policy report...which I hope he does and also he made it clear that I will not see ANY of my money since I filed those reports. Those places are there to protect me and you from people like this loser. I will be calling the police department in his city since he is states away from me. If anyone EVER deals with this guy please get EVERYTHING in writing.