• Report: #1344786
Complaint Review:

PHOENIX TRANSPORTATION SERVICES, INC.

  • Submitted: Wed, December 21, 2016
  • Updated: Wed, December 21, 2016

  • Reported By: A_I — Nashville Tennessee USA
PHOENIX TRANSPORTATION SERVICES, INC.
3160 S. VALLEY VIEW BLVD. #205 LAS VEGA, Nevada USA

PHOENIX TRANSPORTATION SERVICES, INC. Moving Scam -Didnt show up although paying the deposit. LAS VEGA Nevada

*UPDATE Employee: Responce to Not picking Customer up, although they made a deposit.

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I would like to report PHOENIX TRANSPORTATION SERVICES, INC. as scam.

This report was posted on Ripoff Report on 12/21/2016 08:15 PM and is a permanent record located here: http://www.ripoffreport.com/reports/phoenix-transportation-services-inc/las-vega-nevada-89102/phoenix-transportation-services-inc-moving-scam-didnt-show-up-although-paying-the-depo-1344786. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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REBUTTALS & REPLIES:
0Author 1Consumer 0Employee/Owner
Updates & Rebuttals

#1 UPDATE Employee

Responce to Not picking Customer up, although they made a deposit.

AUTHOR: Phoenix Transportation Services - (USA)

Our customer (Akiko) was informed that we had a three day window to pick up her items.  She changed the date three different times because she had stated that she needed more time to pack.  We were not able to accommodate the last date change so we refunded her $100 deposit and apologized for not being able to hold our truck there any longer.  There was a small language barrier and we apologize for any confusion.  We did our best and hope that our response explains this situation more accurately. We are a company with the BBB, have no compaints and amazing google reviews. We have never had a problem and wanted to clear up our record.
 
 
Mark Samson
General Manager 

 

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