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Report: #295711

Complaint Review: Phonejammer - London Internet

  • Submitted:
  • Updated:
  • Reported By: clarksville Tennessee
  • Author Confirmed What's this?
  • Why?
  • Phonejammer Internet United Kingdom

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Ordered the portable unit. Had issues with device out of the box; intermittent operation, range (when working) to less than 2 meters, operation only by direct line of sight (single sheet of printer paper will block operations) etc.

Tried to contact business day of arrival. When no reply, used different email addresses on company website over next two months.

Company has never replied. Reading the return/complaint guidelines by the company, since they will not reply, would mean more cost out of my pocket and they would have another device to pawn off to the next customer.

My best guess, therefore, it is truly buyer beware. You may get something after you order, but doubt you will get what you pay for.

Traveling buyer
clarksville, Tennessee
U.S.A.

This report was posted on Ripoff Report on 12/30/2007 03:59 PM and is a permanent record located here: https://www.ripoffreport.com/reports/phonejammer/internet/phonejammercom-phonejammer-intermittent-operation-at-best-no-answer-to-multiple-emails-295711. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
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#4 Consumer Comment

Nonsense

AUTHOR: Lebowski - (United States of America)

POSTED: Sunday, January 31, 2010

In my experience you ignore e-mails concerning product failure and you rip people off.

You are very dishonest.

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#3 Consumer Comment

Phone Jammer? It's illegal according to FCC regulation in the states!

AUTHOR: Destructo - (U.S.A.)

POSTED: Wednesday, January 16, 2008

You're using a product that was outlawed, by FCC regulation, in the states, and there is a pretty decent fine, if you're caught using it.

It would probably be best to keep your illegal action to yourself.

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#2 UPDATE Employee

Products work and refund available.. phonejammer.com

AUTHOR: John - (United Kingdom)

POSTED: Wednesday, January 16, 2008

In response to recent posts on this website, Phonejammer.com would like to make the following public statement:

We operate an honest business and produce quality products. Our customers' satisfaction is important to us; if any customer is unhappy, a full refund is made immediately.

Due to legal reasons we are unable to comment on the jamming distance, though it can be said that each product performs as said in the specifactions. Please read the instructions about "phone jammers" a phone jammer transmits low power radio signals to cut off communications between cell phones and cell base stations. It does not interfere with any communications other than cellular phones within the defined regulated zone.
Upon activating a phone jammer, all idle phones will indicate "NO NETWORK." Incoming calls are blocked as if the cellular hand phone were off.
When the phone jammer is turned off, all cell hand phones will automatically re-establish communications and provide full service."
We do not state anywhere on our website that our devices will interrupt ongoing calls.

Due to the global nature of Internet marketing, on some occasions, demand for our products does exceed supply; this is due, in part, to our diligence in maintaining a stringent quality control process, as well as to the timing of bulk orders of quality materials, which keeps prices low for our customers. Completed orders are shipped on a first-come, first-shipped basis, and within a reasonable timeframe. (The average time from an order being placed to shipping is two working days.) We are pleased to say that we have many happy return customers, and we look forward to continuing to serve our customers' needs in the future.

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#1 UPDATE Employee

Product works and refund available.

AUTHOR: John - (United Kingdom)

POSTED: Wednesday, January 16, 2008

In response to recent posts on this website, Phonejammer.com would like to make the following public statement:

We operate an honest business and produce quality products. Our customers' satisfaction is important to us; if any customer is unhappy, a full refund is made immediately.

Due to legal reasons we are unable to comment on the jamming distance, though it can be said to that the each product performs as advertised. Please read the instructions about "phone jammers" a phone jammer transmits low power radio signals to cut off communications between cell phones and cell base stations. It does not interfere with any communications other than cellular phones within the defined regulated zone.
Upon activating a phone jammer, all idle phones will indicate "NO NETWORK." Incoming calls are blocked as if the cellular hand phone were off.
When the phone jammer is turned off, all cell hand phones will automatically re-establish communications and provide full service."

Due to the global nature of Internet marketing, on some occasions, demand for our products does exceed supply; this is due, in part, to our diligence in maintaining a stringent quality control process, as well as to the timing of bulk orders of quality materials, which keeps prices low for our customers. Completed orders are shipped on a first-come, first-shipped basis, and within a reasonable timeframe. (The average time from an order being placed to shipping is two working days.) We are pleased to say that we have many happy return customers, and we look forward to continuing to serve our customers' needs in the future.

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