Report: #385479

Complaint Review:

  • Submitted: Mon, October 27, 2008
  • Updated: Mon, October 27, 2008
  • Reported By: joec Colorado
    U.S.A., 1938 McDonald Avenue, Brooklyn, New York, 11223 bait and switch Internet

Show customers why they should trust your business over your competitors...

BAIT: On Oct. 26 via internet, Vendor advertises audio/video product (in this case home projector) at very attractive price.

- - - - - -

I ordered the projector using my Bank Credit Card. They take my identification and credit card information.

- - - - - -

I received the following receipt.

Received: by with SMTP id l1cs279758rvf;
Sun, 26 Oct 2008 11:24:51 -0700 (PDT)
Received: by with SMTP id e1mr3801055agc.42.1225045490329;
Sun, 26 Oct 2008 11:24:50 -0700 (PDT)
Received: from ( [])
by with ESMTP id l22si4162951wrl.27.2008.;
Sun, 26 Oct 2008 11:24:50 -0700 (PDT)
Received-SPF: pass ( best guess record for domain of designates as permitted sender) client-ip=;
Authentication-Results:; spf=pass ( best guess record for domain of designates as permitted sender)
Received: from nobody by with local (Exim 4.69)
(envelope-from )
id 1KuAIB-0005MR-RS
for; Sun, 26 Oct 2008 14:24:47 -0400
Subject: Your order PEI-1391278582
MIME-Version: 1.0
Content-Type: multipart/alternative; boundary=""
Date: Sun, 26 Oct 2008 14:24:47 -0400
X-AntiAbuse: This header was added to track abuse, please include it with any abuse report
X-AntiAbuse: Primary Hostname -
X-AntiAbuse: Original Domain -
X-AntiAbuse: Originator/Caller UID/GID - [99 99] / [47 12]
X-AntiAbuse: Sender Address Domain -
Content-Type: text/html; charset=UTF-8
Content-Transfer-Encoding: 8bit
Thank you for your order.
PLEASE NOTE: Since in most instances we begin processing your order immediately after you submit it on our website, If any changes are necessary you MUST contact us via PHONE ONLY, at 888-672-4077
Date Shipping Method Status Order Number
Sunday 26 October, 2008
Shipping Method (7 to 9 Business Day Ground)
New Order
Ship To Bill To Payment
- United States

Credit Card
Master Card
If the address you chose to have your package delivered is different then the address where you receive your monthly credit card statements (billing address) then you must list that address as an alternate shipping address to with your credit card company by calling the customer service number on the back of your credit card. (This is simply a temporary note on your account that will allow us to ship to an alternate address)
We will follow up with another email when your order is being shipped. Orders are still subject to verification before shipment is made.
Please print and save a copy for reference

- - - - - -

SWITCH: On Oct. 27, I received a phone message at work (they looked it up on the internet . . . i didn't give it to them)
that says i need to call them to confirm my order. I return the call to a man who said his name was Ken, representing PhotoDynasty. He stated that the projector I ordered will not come with a bulb unless i pay more, and that this error is my error.
I told him I would have to look at my records at home and he proceeded to tell me that there is no need just pay more money. I told him I would like to cancel my order, and he said i couldn't unless i pay another charge because the item has already been shipped.

joec, Colorado
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 10/27/2008 08:35 PM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.