• Report: #15165
Complaint Review:


  • Submitted: Tue, February 26, 2002
  • Updated: Tue, February 26, 2002

  • Reported By:
Nationwide U.S.A.


REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

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I work for a credit card bank in the USA. I know something about disputing charges on credit card accts.

If someone charged their photopoint membership fee to a Visa or Mastercard credit card, and it is under 60 days from the date of the transaction, there is a possibility to get it credited to your acct.

I suggest that you contact your credit card company in writing and dispute the charge, and request a 'chargeback', for "non receipt of services/merchandise". Provide copies of supporting documentation if you have it (copies of your statement, copies of photopoint documents, etc).

IF it is over 60 but under 90 days, you can possibly request a "Claim or Defense" chargeback, and the credit card company will credit you and attempt to dispute it with the bank that Photopoints merchant credit card acct is with, but there is no guarantee for that method.

good luck,
Newark DE USA

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This report was posted on Ripoff Report on 02/26/2002 12:00 AM and is a permanent record located here: http://www.ripoffreport.com/reports/photopointcom/nationwide/possible-way-to-get-some-money-back-from-photopointcom-ripoff-15165. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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