Complaint Review: PHP Paysite - Internet
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- Author Confirmed
- PHP Paysite www.phppaysite.com Internet U.S.A.
- Phone:
- Web:
- Category: Software
PHP Paysite Promised great software, took my money, gave me literally nothing, and no refund. Internet
*Consumer Comment: similar concern, but have had replies from the company
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Watch out for 'PHP Paysite'.
I have a popular comic book that I wanted to sell digitally on my website, so I looked for some good paysite software to automate the process.
I settled on the most professional looking site - PHP Paysite, and ordered the software for $99.95. I received my login info, and access to the client download area where I could get the software. I activated my license, and everything seemed ready to go;
To my puzzlement, none of the download buttons linked to anything - there was no content to download. Well, no problem, right? I'll just talk to customer service, and get it taken care of.
I e-mailed them, several times, and never got any reply. After a few days, I chose to open up a Paypal dispute, since that's how I purchased. I sent them a message explaining my problem, and requesting either the software, or a refund. I was polite. They never replied in the Paypal dispute.
In fact, I never got any kind of contact from this seemingly lifeless shell of a website. It was just a black hole that my money dissappeared into.
I escalated the Paypal dispute to a claim after a week of no contact from PHP Paysite - but evidently I filled in the wrong blanks in Paypal, because Paypal instantly labeled my claim as closed.
Too bad for me - I'm out $100 bucks, with nothing to show for it. Don't make my mistake, and be sure to avoid the PHP Paysite scam website.
It looks professional, but all it does is eat your money. Don't fall for it.
David
Columbus, Ohio
U.S.A.
This report was posted on Ripoff Report on 04/19/2009 03:29 PM and is a permanent record located here: https://www.ripoffreport.com/reports/php-paysite/internet/php-paysite-promised-great-software-took-my-money-gave-me-literally-nothing-and-no-refu-444963. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
similar concern, but have had replies from the company
AUTHOR: Ryan - (U.S.A.)
SUBMITTED: Monday, May 04, 2009
Hi Dave, I also have some concerns about the company and their speed for replies back... i feel like they're a small company and may dissapear from email communication for a while, but I purchased the same product in the beginning of March and just like you, noticed that the "download" link in their site was broken (dead link).
i emailed the company and they promptly sent me a .zip file of the full download files. I'll be glad to share the files with you if we can communicate through this system.
after working with the unzipped files, there were some code errors that were easy to fix, and then after that, their site worked properly to generate a valid user license, etc.
overall there are some concerns that i have with communication, but the product seems to be solid once you have a copy.
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