• Report: #792314
Complaint Review:


  • Submitted: Wed, October 26, 2011
  • Updated: Wed, October 26, 2011

  • Reported By: Ann — Seattle Washington USA
4412 Ludlow Street, Philadelphia, PA 19104 Philadelphia, Pennsylvania United States of America

Pimsleur APPROACH PimsleurApproach.com forced me to buy a product I did not want with deceptive billing costs Philadelphia, Pennsylvania

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Pimsleur Approach (which is separate from the Pimsleur method) sent me an initial Spanish language CD for a "no obligation" trial.  I paid $10.00 to try this CD.  After that it was supposed to be my request to continue with the program.  I did not request the follow up CD because it was too easy.  I ordered something different from Amazon.com  I received a package from Pimsleur APPROACH for their next level CD, Spanish I.  I called them and said I did not want it.  I also asked the price.  They would have billed my credit card $56.00 X 4 months for their Spanish I.  That was so expensive!  I knew I could get the same program on Amazon for less than $100.00 

Then the sales representative asked me if I wanted their Spanish III for a "one-time-only" fee o $200.00.  This pricing was reasonable to me (and similar to other level 3 NEW programs on the market)  I agreed, my credit card was charged, and I received that package a month after my credit card was charged.

I thought I was done with them.  Then another UNsolicited packaged arrived on my doorstep.  I had to call and go through the hassle of getting the return label, then the return number which took me 7 days with them, and they ask that the package be returned within 10 days.  I am having to watch my credit card everyday to check to make sure I am not billed by this company for these unwanted CDs.

This is, as yet, unresolved.

This report was posted on Ripoff Report on 10/26/2011 09:26 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pimsleur-approach/philadelphia-pennsylvania-19104/pimsleur-approach-pimsleurapproachcom-forced-me-to-buy-a-product-i-did-not-want-with-dece-792314. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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