Complaint Review: Pimsleur Language Tapes
Pimsleur Language Tapes Stroll -Internet Order LLC Consumer - lack of customer service, will not allow return of tapes that do not work, just want their money Philadelphia, Pennsylvania
*Consumer Suggestion: You're blaming everyone and everything else...
not. I have a learning disability (Dyslexia) and I did not know if I could learn by this method or not. I have tried the introductory tapes for a couple of weeks since and could not learn with this method. A final call to try to
resolve this was 12-27-12 and I was told I would be going to collections in 2 days and my personal situation was of no concern to the company, just getting the $128.00 owed by the original agreement. I had paid the first $128.00 (total ammount was $256.00)and offered to send the tapes back and have them clear what I owed from my account. I did not even ask to be reimbursed the already paid $126.00. They just are not willing to work with the customer and stated tha my personal problems or situations are not theirs. I sent letters to the CEO Danial Rittman and the collection officer Mark McDermott and have not heard back from them.
This report was posted on Ripoff Report on 12/27/2012 01:05 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pimsleur-language-tapes/philadelphia-pennsylvania-19103/pimsleur-language-tapes-stroll-internet-order-llc-consumer-lack-of-customer-service-987694. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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