Complaint Review: Pinnacle Financial Group
- Pinnacle Financial Group
7825 Washington Ave. S. Suite 410
United States of America
- Category: Financial Services
Pinnacle Financial Group Persistant callers, like to talk over me, said I didn't know what I was talking about Minneapolis, Minnesota
*Author of original report: Thank you!!!
*UPDATE Employee: LTD Commodities To Help With Resolution
I have talked to several different representatives 7 times this week alone. The first time I informed them that the bill in question was paid in February. Their response was ok have a nice day. The next day a call from them...told me I needed to get LTD commodities to verify.
So I called LTD commodities was told that they would send that over to them but they only sent out about once a week. I said ok. I then called Pinnacle and told them that they would receive the confirmation in about a week and a half (to give them time to receive it). Asked to not have any calls for about a week so that would give them time to get info. They said they couldn't do it because on an automated dialer.
The next day I got 3 calls. Again told them that they would receive the info from LTD. They said no they wouldn't because LTD doesn't do that. I said that I was told that they would and to give it a week. I called LTD again today and asked to make sure that they would send the info to them, and not to me, which they confirmed.
I called Pinnacle and told them the same thing again. within 15 minutes the MOST RUDE person that I have talked to yet came on the line and said just pay it. I said no....it's been paid. Can't you read the notes? he said yes but unless you send the info it's gonna stay in collections. I said fine, you will receive the info in about a week. he asked if I was gonna send it. I said, no LTD is sending it to you. He laughed and said, no they don't do that so you are gonna get a call every day. um, ok. I told him that at least it was job security for him.
This report was posted on Ripoff Report on 05/28/2010 01:14 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pinnacle-financial-group/minneapolis-minnesota-55139/pinnacle-financial-group-persistant-callers-like-to-talk-over-me-said-i-didnt-know-wha-608257. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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