Report: #975988

Complaint Review: PINZOO

  • Submitted: Fri, November 30, 2012
  • Updated: Fri, November 30, 2012
  • Reported By: Wayne — Goshen Indiana United States of America
    United States of America

Show customers why they should trust your business over your competitors...

I found an email in my account that PINZOO had charged my paypal account $299.79.

this is my first encounter with Pinzoo.  I have no idea what they sell - nor have I ordered anything from them.
Is this Ripoff Report About you?
Ripoff Report A business' first line of defense on the Internet.
If your business is willing to make a commitment to customer satisfaction Click here now..

Does your business have a bad reputation? Fix it the right way. Corporate Advocacy Program™

Set the record straight: Arbitration Program

SEO Reputation Management at its best!

This report was posted on Ripoff Report on 11/30/2012 07:35 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Report & Rebuttal
Respond to this report!
Also a victim?
Repair Your Reputation!

Updates & Rebuttals


#1 REBUTTAL Owner of company

We did NOT BILL you or send out emails - they were spam emails! Please read

AUTHOR: - (U.S.A.)

Dear reader,

In the past few days, some of you may have received fake PayPal emails, stating that there is a charge for $199.79 authorized to PINZOO Instant PIN. 

YOU WERE NOT CHARGED BY PINZOO OR PAYPAL. There was no actual transaction - it's spam. 

Neither us or PayPal sent you this email. This is a "phishing" email sent by spammers. Numerous successful PayPal stores have been the target of these recent spoof emails attempting to gather information from PayPal customers. The phone number on the emails are invalid and the links will lead you to bogus websites, mostly overseas.

Please forward that email to, then delete it. Pay-Pal's fraud prevention department is aware of these recent spam emails and is working diligently to stop them. Also visit Pay-Pal's Suspicious Activity Page for more information and how you are protected against potential unauthorized activity.

This has been a nightmare for many recipients of these emails and for us as a small company. We have spent the last few days responding to every email and phone call we have received by irate and upset people. We have posted numerous explanations on many of our web pages. Numerous negative feedbacks have been left for PINZOO that have ruined our online reputation in a matter of days. You could say that on some level, the perpetrators have succeeded in falsely tarnishing our good standing with the online community.

We share in everyone's frustration. We apologize for this inconvenience but we are victims of these spammers as well :( 

Our toll-free number is 1-888-697-4696
You can reach a live representative from 9am to 6pm PST, 7 days a week 


Edwin Janaslani

P.S. We ask kindly to refrain from leaving us additional negative reports because once posted, they will permanently remain on the internet. If you find out explanation to your satisfaction, please update your original posting as we could really use some kind words :)
Respond to this report!
Ripoff Report Recommends
ZipBooks Accounting Software

Advertisers above have met our
strict standards for business conduct.