Report: #1027915

Complaint Review: Pitney Bowes Canada

  • Submitted: Wed, March 13, 2013
  • Updated: Wed, March 13, 2013
  • Reported By: Exceptional Thymes Catering — Morden Manitoba Canada
  • Pitney Bowes Canada
    7900 Goreway Dr.
    Brampton, Ontario

Pitney Bowes Canada Mahensingh Gungah Was sold a Postage Meter that "I`` thought was purchased, not rented. Brampton, Ontario Canada

*Author of original report: Response to Start Thinking

*Consumer Comment: Stop thinking.

Show customers why they should trust your business over your competitors...

We thought we were buying a postage meter, the sales person did not tell us that this was something that cound't be owned. I thought It was an outright payment and to own a piece of equipment that we could mass mail people from our home. We were told that we had a $50 credit in postage.

We paid our bill with Pitney Bowes, and found out later, that this meter had to be returned. We put in a complaint with the BBB. Mr. Mahensingh Gungah was going on vacation at the time and did not return our answer's to all of our questions. Apparently we have had a credit with this company, but have not received any payment.

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#1 Author of original report

Response to Start Thinking

AUTHOR: Exceptional Thymes Catering - ()

We did not sign any agreement on this "rental", and yes we are business owners. The minute we stop thinking would be the day we should stop doing business.
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#2 Consumer Comment

Stop thinking.

AUTHOR: Flynrider - (USA)

" We thought we were buying a postage meter "

 "  I thought It was an outright payment  "

   You are a business owner.  There should be no need for assumptions.   The RENTAL AGREEMENT that you signed should have been very clear about what was going on.
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