Pitney Bowes rip-off fraudulent business Internet Nationwide

MTs may be responsible for some of the outrage customers of Pitney Bowes experience, however, as an employee of this company I can tell you from first hand experience they are the ones responsible for calls getting transfered 5 + times and lousey service. You know what they do? They take new people on, some of them from temp agencies and train them 2 weeks depending on the department and then you're out on the floor!

So basically no one who works there knows what they're doing, all we know is that if we don't cram purchase power, cleaning kits and what ever else we're selling down you're throat we lose our jobs. They don't just screw the customers, they screw the employees also because when customers call to have those outrageous late fees and finance charges waived it goes against the employee even if its a valid reason.

Another messed up thing we do, charge transaction fees and refill fees for using PP credit when you get postage. They get you coming and going. And technically so PB says we don't even have to send out statements, we send them as a courtesy. Believe me, working for PB is worse than being a customer of PB because I have to hear all the horror stories!

I am not surprised at all by what you went thru. Pitney Bowes contracted Millenium Teleservices, aka Civic Development Group,LLC,aka CDG management,llc a New Jersey based Telemarketing Company to call on behalf of Pitney Bowes. I am very familiar with MTs and how they operate.They are a ruthless, overbearing ,controling, and manipulating company. MTS instructs employees to sell regardless of what the customer is saying. The statement from coaches, managers, and corporate is GET THAT CREDIT CARD NUMBER to confirm the sale. MTS makes the deal sound too good to be true. I honestly do not believe Pitney Bowes is aware of the techniques MTS uses to get the sale. Pitney Bowes is a very reputable company considering the connection they have with the United States Postal Service. The ripoff is with the venders they use.

Quality Assurance is where the issue lies. If you truly want to receive your $30.00 credit it may be more helpful to contact MTS corporate office.
That telephone number is 1-800-554-0087 and ask for the Pitney Bowes division account manager. I would also recommend that you contact the Federal Trade Commission at 1-877-382-4357 and file a complaint. The FTC is the consumer protection agency that governs telemarketing. I know withouta doubt they will investigate this issue until resolution. I hope this information is helpful to you.