• Report: #989197
Complaint Review:

Pivotal Fitness

  • Submitted: Mon, December 31, 2012
  • Updated: Mon, December 31, 2012

  • Reported By: taracl — Charleston South Carolina United States of America
Pivotal Fitness
1401 Sam Rittenberg Blvd Charleston, South Carolina United States of America

Pivotal Fitness Lied, Terrible customer service Charleston, South Carolina

REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

Don't join Pivotal!  Terrible customer service!  When I was signing up to join, my main concern was being able to cancel whenever I wanted if it wasn't working out for me.  The sales associate ASSURED me I could do so ANYTIME!  When he talked about me paying for the whole year in full as opposed to monthly, again, he said I would be reimbursed for the months I hadn't used if I cancelled.  Well, guess what?!  I tried to cancel today, but since I paid in full as opposed to monthly, I can't cancel unless I die or move far away.  THEY OUTRIGHT LIED TO ME AND LED ME TO BELIEVE THE THINGS I WANTED TO BELIEVE JUST TO GET MY BUSINESS!  Then when I spoke with the manager today (who, by the way, refused to adhere to his sales associate's promises), he said that sales associate was no longer with Pivotal (I joined 2 months ago).  Imagine that??!  He says what he has to say to get the sale because he knows he's leaving Pivotal soon, anyway!  PLEASE MAKE THE LONGER DRIVE AND GO TO GOLD'S GYM ON JAMES ISLAND...EXCELLENT CUSTOMER SERVICE, FAR SUPERIOR EQUIPMENT AND CLASSES.  IT'S WORTH THE EXTRA MILES.

This report was posted on Ripoff Report on 12/31/2012 08:24 AM and is a permanent record located here: http://www.ripoffreport.com/reports/pivotal-fitness/charleston-south-carolina-29407/pivotal-fitness-lied-terrible-customer-service-charleston-south-carolina-989197. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Pivotal Fitness

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?