Complaint Review: P&L International, Inc - Internet
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- Author Not Confirmed
- P&L International, Inc 1017 Baron Road Internet United States of America
- Phone: 704-843-4991
- Web: www.pliinc.com
- Category: Satellite Dish Companies
P&L International, Inc Paul Pazzaglini BEWARE: This company advertizes as a leading edge satellite antenna provider, but will take your money and you will never hear from them again. Internet
*REBUTTAL Owner of company: Clarification - From P&L International, Inc. Zip-TV
*REBUTTAL Owner of company: Information supplied is incorrect - Zip-TV
Show customers why they should trust your business over your competitors...
I ordered two Zip-TV Phase Array Satellite TV systems including installation from P&L International, Inc. They requested I pay by check instead of credit card to reduce their fees, and I did. After Mr. Pazzaglin, P&L's president cashed my check, I cannot not reach him by phone. The estimated /deliveryinstallation date is past. He responded to an email from me once that he would contact me the next day to inform me of delivery and installation, but never did. He has not responded to followup emails nor will he answer his cell phone or business phone.
Buyer beware.
This report was posted on Ripoff Report on 09/30/2010 11:12 AM and is a permanent record located here: https://www.ripoffreport.com/reports/pl-international-inc/internet/pl-international-inc-paul-pazzaglini-beware-this-company-advertizes-as-a-leading-edge-s-646161. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#2 REBUTTAL Owner of company
Clarification - From P&L International, Inc. Zip-TV
AUTHOR: P&L Int. - (United States of America)
SUBMITTED: Friday, October 08, 2010
Just to clarify the above rebuttal. The ZipPhaser phase array antenna system has built in one way TV and still does. The antenna this customer purchased is a different model and is no longer manufactured. The current version of ZipPhaser supports satellite Internet and TV in one antenna and the manufacturer Raysat is only discontinuing the TV-RO only version. So if you are purchasing a ZipPhaser you still get both Internet and TV in one unit. This customer did not purchase an Internet version of the product and he only wants TV. That is why we are moving him to a KVH version of TV-RO at $759.00 each.
#1 REBUTTAL Owner of company
Information supplied is incorrect - Zip-TV
AUTHOR: P&L Int. - (United States of America)
SUBMITTED: Friday, October 08, 2010
This customer did order two TV Phase Array systems from P&L Int. one month ago. The manufacturer who supplies our TV antennas is Raysat Antenna. Raysat was purchased by Gilat Satellite Systems at about the same time this customer placed his order. When we place the order for the two antennas from Raysat they did not ship them as quoted to us. We contacted Raysat and they said they no longer sell TV antennas. We contacted the customer and told him that they were no longer available and said we can provide a replacement TV version from KVH at the same price. He accepted the change and we are in the process of fixing the problem.
Paul Pazzaglini
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