planet 7 casino i won 1100.00 and that was in August 17 2017 and they keep making excuss , online Internet

I started playing online at Planet 7 casino, They have to problem taking your money But when you win they put uyou through all  there excuss, they make you send in paper work for credit cards and electric bill and then you scan it send it to them they claim they dont have this ot that, so that went on for five times then they held my winning in the withdrawl for few weeks then it was okay to send the money that was in August the 17 2017 I won 1100.00 and have not to see it, and I keep being told it will ship out soon in check, That day hasnt came and all there people i talk to have lie to you,