Planet Fitness in Longmont Colorado worst bullying ever, at the no intimidatioin gym Longmont Colorado

Wow.  This is depressing.  I have made two calls to corporate and no results,  In fact, when I first called corportate on Monday Aug. 8th the manager of PF was talked to regarding his refusal to service me, greet me or even acknowledge my exisence in the gym ( the manager and his main sidekick, a female bully, both half my age, refuse to greet me when I walk in the door, refuse to smile back at me when I think  "oh if i smile really big then they will stop being cruel to me, refuse to look at me alltogether and I have no idea why!!  After I initially called corporate, on Monday, regarding this awful behaviour and refusal to turn on machines for me ( they have master button over light machines), I was only greeted with more hate by the manager.  I went there on Tuesday, 5 days ago,  to talk it out like regular people and he rolled his eyes as I entered the door, said "here we go again" and told me I'd be happier if I left the gym. But then made no attempt to give me my money back .  Are they keeping my money hostage  I think so as they did the same to two people I know in Longmont. 

  Both the manager and his sidekick, female bully..refuse to help me on the floor when I have a question about the machines.   When I sign up to use the red-light machine or tan bed they not only refuse to see that I am standing there signing in, but they refuse to press the main button, leaving me in a dark room ...to have to redress and come out to say " Brittany will you please press the button"?  She smirks and with a sarcastic tone says " Oh sorry I must have forgotten"..( every single time)?  She makes the most awful sneers and comments to me when no one is around, otherwise she looks like Mandy Moore from a Disney movie, super smiles and all.   But when it is just me at the front desk, she sneers and once cornered me in the bathroom when i was in a bikinil and without words stared at me up and down then did a little smirk.  Like, as if i disgusted her ( in the no intimidation gym).

I called to make an annonymous complaint as it states above,  and the next day I went into the gym to talk with the young manager and he was livid pissed at me, he smirked and with hard eye contact,  real closely to my face said "I think you need to find another gym".

And this is after he was talked to by corporate.  I know this as, when I came home in tears, ( again, why Planet Fitness is this the worst gym experience of my 40 years on earth?), my boyfriend who is paying for this membership thought he could straighten it out.  He was met with the same hard staring eye contact complete with refusal to fix anything, talk anything out, explain to me why this behaviour is occuring, what did i do wrong?  Did I offend someone with my appearance?  Do I look wrong?    I wish i knew.   But, the manager did tell my bf, " I got chewed out by corporate cuz of her".  Oh, coulda fooled me as you sneered, rolled your eyes and told me to find another gym.  And for what!!  Why? What on earth did I do to offend you people , two people, just tell me!   If I knew why the manager and the other employee were so awful , if i knew maybe this wouldn't be so emotionally frustrating.  I am not at all used to being hated and bullied by people who do not even know me.  Not everyone can like everyone....but if it is your job to say hi and bye and help out with the machines please do so.   It is your job and I have no idea how I could have offended them so.

My doctor told me to join the gym when my dad died this January and I went into a depression that affected my health and he told me I need to work out.  I got a membership to Planet Fitness.  It is a nice looking gym, clean with nice machines, new equipment.   But on the first day the manager, whom I was asking for help to turn on the treadmill, refused to help me.  I was shocked and so were the other gym members close by to overhear me ask for help and be denied. I assumed it was my shabby appearance.  After my dad, who was my best friend, died suddenly in January I find it hard to care about make up and nice clothes.  I just cry a lot and am sad.  The kids who work at PF are all must see this,,,,,,,,,,,sad girl ( old lady ) and the predator in them just.....what.....makes them need to stomp me out more?  With the eye rolling and the complete refusal to make the machines work ( they have master button control behind the desk).  I obey all the dress code rules and am always quiet.   I return both the managers cruelty and his main female sidekick's meanness with extra niceness,  even the time she said " stupid" to me.  I just smiled really big hoping that being over nice has to make her and him stop, right?   wrong.

I called corporate the other day, ( the second and last call) to say " I called regarding the bad treatment and after you spoke to the manager, I went in and he told me to leave the gym for good.   It was a really odd talk as he was polite and kind as he is telling meIi was wrong to call corporate and I will be happier at another gym.

I called the Planet Fitness in Loveland, the next closest gym as I live in the mountains and it's hard to find a gym.  They said they would have to calll the manager who hates me and get his permission  to see if i can go to their gym.

Big surprise,vthe PF gym in Loveland never called me back after talking to the manager in Longmont.  I'm not welcome,vbut they are still taking out payments. 

Not only is my entire existence a joke to these people,vbut it is a joke to their bosses and any number I might try and call to make this right .  No one will make this right.   I wish my dad was alive,  He would have fixed this.  Why did I tell manager that my dad died and this is why I go to the gym?  Maybe if he knew how broken inside I was over my dads death they would stop the bully treatment.   I was wrong.  I called corporate in tears, I was dismissed by a jerk named Adam the other day...Planet Fitness is a nightmare.

I can admit I am a bit weird looking and timid and dorky.  But when Matt made me tell him what was in my purse, like as if i was carrying drugs, that was over the top.   Truth, there is no medication in my purse.  But I lied to him and said there was because he was hell-bent on making me store it behind the front desk?  None of this would happen to a person that commands respect.  I do not believe he would have treated anyone else so oddly, and fully disrespectfully. 

Do they think I'm a drug addict?  Or do they just see that I am overwhelmed with sadness and something intrinsic in them wants to stomp me down more?   I will never understand.  Banned from the gym.  Not one apology.  And zero refund .no stop payments,vand six months ago after he did some seriously inappropriate things on my first day then told me to leave, he offered six months free.  That was becauase my boyfriend called him to ask why he made me leave on my first day there.   Not just leave, but...asking what is in my purse...medication questions.  It was awful.

I don't want free things.  I want to be treated like everyone else.  Just slap a smile on your face and return a hi and bye and thank you like a person on the job should.  But they don't.   Because there is something weird about me.

And after two calls to the cusomer service PF number there is nothing to do... and I do not know where to turn to get my money back and I understand I will never hear an apology nor an explanation as to why any of this ever happened.   I am a good person and no one at church, my grocery store, or school.. well, I have not encountered bullying to this magnitude since grade school.  The manager and his posse doesn't want me there.  And now I can not transfer my membership to the next town over.

I wish my dad was still alive he would have fixed this.   Because I dont know how and it is making me really sad and confused.  I wish this wasn't happening.  I wish I at least knew why.