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Report: #1302828

Complaint Review: Planet Fitness (Seguin, Texas) - Seguin Texas

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  • Reported By: EdB — Seguin Texas USA
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  • Planet Fitness (Seguin, Texas) 1500 E. Court Street, Suite 800 Seguin, Texas USA

Planet Fitness (Seguin, Texas) Planet Fitness Seguin, Texas Deceptive Membership Rules - Lack of at time of signing up Seguin Texas

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I showed up with my sons to workout, the Manger Christine F and Asst Mgr Marte suggested I leave my 10 year old outside, unattended while I worked out because they lacked the proper insurance and sittin area for children to sit at while the parents worked out. Problen is, they have a clearly sectioned off area, with railing, seating, tables and tablets for customer to sit at. Maybe they should consult Golds Gym, it's not a problen there.

When the assistant manager threatened me with calling the police and having me phsically removed (beacuse my son was sitting at a table in the waiting area) I asked her for the proof that he could not wait at the tables, she went in the back and returned they notified me she was having "printer issues", - I told her I would leave when I received the so called statement he could not be there.... so after twenty minutes she can back with a fourline piece of paper restating the rules of a guest, not my son waiting in the waiting area.

The reason I feel this is a deceptive practive is they did not disclose the facts, documents or statement stating my child could not sit at the waiting area while I worked out.

The president of this company should imeadiately contact all memebers to re-establish the so-called new rules, relocated the current management to another facility and make ammends for the embarrasing show of rude behavior by staff at the facility.

This report was posted on Ripoff Report on 04/30/2016 01:43 PM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-fitness-seguin-texas/seguin-texas-78155/planet-fitness-seguin-texas-planet-fitness-seguin-texas-deceptive-membership-rules-1302828. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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