Report: #985917

Complaint Review: Planet Fitness

  • Submitted: Sat, December 22, 2012
  • Updated: Sat, December 22, 2012
  • Reported By: slambar — South Euclid Ohio United States of America
  • Planet Fitness
    691 Richmond Road
    Richmond Heights, Ohio
    United States of America

Planet Fitness Andrew Polansky Deceptive Billing Practices Richmond Heights Ohio

Show customers why they should trust your business over your competitors...

They claimed they couldn't take out the 2-$10 membership fees after the first month.  Without notifying me, they charged a $10 service fee.  They did this for THREE MONTHS before sending me a bill for $103 each for myself and my son.  When I called, the young lady at the store was flippant and said the manager, Andrew Polanski, wasn't there on weekends.  Ask why they didn't notify me earlier, she said that they had over 1 million members and couldn't contact everyone about every little detail.
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This report was posted on Ripoff Report on 12/22/2012 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/planet-fitness/richmond-heights-ohio-44143/planet-fitness-andrew-polansky-deceptive-billing-practices-richmond-heights-ohio-985917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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