• Report: #985917
Complaint Review:

Planet Fitness

  • Submitted: Sat, December 22, 2012
  • Updated: Sat, December 22, 2012

  • Reported By: slambar — South Euclid Ohio United States of America
Planet Fitness
691 Richmond Road Richmond Heights, Ohio United States of America

Planet Fitness Andrew Polansky Deceptive Billing Practices Richmond Heights Ohio

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They claimed they couldn't take out the 2-$10 membership fees after the first month.  Without notifying me, they charged a $10 service fee.  They did this for THREE MONTHS before sending me a bill for $103 each for myself and my son.  When I called, the young lady at the store was flippant and said the manager, Andrew Polanski, wasn't there on weekends.  Ask why they didn't notify me earlier, she said that they had over 1 million members and couldn't contact everyone about every little detail.

This report was posted on Ripoff Report on 12/22/2012 12:04 PM and is a permanent record located here: http://www.ripoffreport.com/reports/planet-fitness/richmond-heights-ohio-44143/planet-fitness-andrew-polansky-deceptive-billing-practices-richmond-heights-ohio-985917. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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