Complaint Review: Planet Tan, McKinney Texas - McKinney Texas
- Planet Tan, McKinney Texas 2014 W University Dr McKinney, Texas USA
- Phone: (972) 540-2552
- Web: http://www.planettan.com/
- Category: Tanning Salons
Planet Tan, McKinney Texas Signed Up For One Month Only, "No Contract". charged for 10 months ! McKinney Texas
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I signed up for one month of tanning for the month of June 2013 only. I told the manager that was all I wanted or needed, and that I did not need an ongoing membership. My understanding was that was all I had to pay for, one month of tanning only. I never set foot in the salon again after that.
Recently, checked my Discover Card bill, noticed that I was charged $65.00 in January. I called Planet Tan, and they said it was a "renewal." I asked for them to please remove the charge. I never got relief. I noticed again in March, I was charged $65.00. I called Discover Card and reported Fraud. Discover Card told me that planet tan had been charging me $65.00 every month since June, for a total of almost $800.00 for a for a service I did not want or use. I tried calling Planet Tan again in March, spoke to a new manager. New manager said they would be taking care of my problem for me. Never got relief, never got reimbursed. This is definitely a rip off, and they are obviously not into serving the customer.
This report was posted on Ripoff Report on 04/10/2014 02:56 PM and is a permanent record located here: https://www.ripoffreport.com/reports/planet-tan-mckinney-texas/mckinney-texas-75071/planet-tan-mckinney-texas-signed-up-for-one-month-only-no-contract-charged-for-10-mo-1137877. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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