Report: #852441

Complaint Review: Plantronics

  • Submitted: Mon, March 12, 2012
  • Updated: Mon, March 12, 2012
  • Reported By: tired of it — Nordheim Texas United States of America
  • Plantronics
    345 Encinal Santa Cruz, Ca. 95060
    Internet
    United States of America

Plantronics I have been going in circles for weeks trying to get my defective bluetooth unit replaced. I keep getting the runaround. They are making it impossible for me to get a simple replacement unit. Internet

*Consumer Comment: Questions

Show customers why they should trust your business over your competitors...

I have been trying to get a defective bluetooth unit replaced. I have been going
in circles for weeks. The "customer service" department keeps coming up with new
and exciting problems with my request. I have sent proof of purchase by uploading
it to their site. They refused it. I have to start the process over and try again. I really
think they are making it extremely difficult so I will give up. I am getting so tired of the
runaround, I just may do that. I have already replaced the bluetooth with a different brand
that works wonderfully.
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This report was posted on Ripoff Report on 03/12/2012 08:53 AM and is a permanent record located here: http://www.ripoffreport.com/reports/plantronics/internet/plantronics-i-have-been-going-in-circles-for-weeks-trying-to-get-my-defective-bluetooth-u-852441. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Consumer Comment

Questions

AUTHOR: Robert - (U.S.A.)

What are these "new and exciting" problems they keep coming up with?

Why did they not accept your proof of purchase?
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