Report: #248004

Complaint Review: Platinum Benefits Group

  • Submitted: Thu, May 10, 2007
  • Updated: Thu, May 10, 2007
  • Reported By: Las Vegas Nevada
  • Platinum Benefits Group
    16807 Hwy 19 North
    Clearwater, Florida

Platinum Benefits Group, using ACH method, charged my checking account $139.95 initially and $12.95 and $9.95 subsequent to that, both on same day! I did not discover this until moments, but these unautohirzed charges debited from my account caused untold horrors in the form of NUMEROUS NSF and over the limit charges, and daily continuous over the limit charges to cause me hundreds and hundreds! Clearwater Florida *EDitor's Suggestions on how to get your money back into your bank account that was wrongfully taken from you!

Show customers why they should trust your business over your competitors...

Plantinum Benefits Group, a rip off bogus company providing no services and certainly not getting authorization to remove funds ripped me off for $139.95 initially on 3/30/07 and then again subsequent in April for $12.95 and $9.95, both debited on the same day via ach method to checking account. These charges, which I did not discover until just now 5/9/07 caused my checking account to bounce numerous checks, making my account overdrawn, whereupon Wells Fargo issued charges to my account at $34 per, for NSF, for over the limit, and $5 daily continous over the limit charges as i did not have the funds to bring my account into the black, and I ended up being charged well over $300 if not more (still trying to figure it all out) for those charges to my account, in addition to the roughly $163 that Platinum Benefits Group STOLE from me. I am a car accident victim having been hit by a car gonig 40 mph as I was crossing the street, requiring add'l bone graft surgery, for which I do not have the funds, and what little money I did have in my checking account to pay ongoing doctor visit bills (i have no health insurance, must pay all upfront each visit) was taken by PBG and even more by Wells Fargo for service charges for the overdrawn account they incurred. They are thieving, useless, pathetic excuses for human beings and should be put to death for the pain they are causing countless people, who I am Sure like I cannot afford this, and moreover cannot afford the stress and pain it incurs over and above just the loss of the money. Money can be replaced, but stress related ills on your body and psyche are hard to fix, if they can be at all. I hope much harm and pain and loss and agony comes to all those involved with Platinum Benefits Group.

Las Vegas, Nevada

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EDitor's Suggestions on how to get your money back!


Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!


Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.


If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder, Rip-off & Author of

Don't let them get away with it.
Make sure they make the Rip-off Report!

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This report was posted on Ripoff Report on 05/10/2007 01:27 AM and is a permanent record located here: The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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