• Report: #601948
Complaint Review:

Platinum Protection & Monitronics

  • Submitted: Tue, May 11, 2010
  • Updated: Tue, May 11, 2010

  • Reported By: lisa — san antonio Texas United States of America
Platinum Protection & Monitronics
1261 S 820 E STE 300 AMERICAN FORK, Utah United States of America


REBUTTAL BOX™ | Respond to this Report! | Consumer Comment

What's this?
Corporate Advocacy Program

Show customers why they should trust your business over your competitors...

What's this?
What's this?
Is this
Ripoff Report
About you?
Ripoff Report
A business' first
line of defense
on the Internet.
If your business is
willing to make a
commitment to
customer satisfaction
Click here now..

Does your business have a bad reputation?
Fix it the right way.
Corporate Advocacy Program™

Set the record straight:
Arbitration Program

SEO Reputation Management at its best!

The have sent us letters saying they are switching billing from Platinum to Monitronics and then they didn't bill us for 3 months. Then they sent a letter saying no we are switching back to Platinum and then ANOTHER letter saying no we are switching back to Monitronics. Then again back to Platinum. Then Platinum tried to bill us for the 3 months all at once. I called to complain and then they said they would give us a credit. They did then tried to bill us again later. We then moved to a new home and our new home was one story. When they came out to hook us up in our new home they said to get the windows covered it would be $2000. I refused to pay that much so we now have a useless service and they won't let us out of our contract. They want us to pay 80%. I said we are not paying for something that we are not using. Then I asked to speak to a supervisor and the rep refused his name was Sterling Davis. He said he was the end of the line. I have since filed a complaint with the better business bureau. I am one of 404 complaints against their company.

This report was posted on Ripoff Report on 05/11/2010 07:46 AM and is a permanent record located here: http://www.ripoffreport.com/reports/platinum-protection-monitronics/american-fork-utah-84003/platinum-protection-monitronics-monitronics-deceptive-billing-practices-and-long-contrac-601948. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

Click Here to read other Ripoff Reports on Platinum Protection & Monitronics

Search for additional reports

If you would like to see more Rip-off Reports on this company/individual, search here:

Search Tips
Report & Rebuttal
Respond to this report!
What's this?
Also a victim?
What's this?
Repair Your Reputation!
What's this?