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Report: #612515

Complaint Review: Players Vacation Club ,EClubUSA ,My Computer Club ,PVC Corp. - Internet

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  • Reported By: tickedoff — Lehigh Acres Florida United States of America
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  • Players Vacation Club ,EClubUSA ,My Computer Club ,PVC Corp. Internet United States of America

Players Vacation Club ,EClubUSA ,My Computer Club ,PVC Corp. eclubusa they have taken unauthorized payments out of my checking account in small amounts of $44.00 to $45.00 weekly, somehow they have gotten my checking information and are switching back and forth between Internet *EDitor's Suggestions on how to get your money back into your bank account that someone wrongfully takes it from you!

*Consumer Comment: PVC Customer

*UPDATE Employee: To whom it may concern

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They have been taking small sums of money from my checking account, I have never signed up for anytype of vacation club or timeshare but somehow they have my checking account information.  They keep switching back and forth between the names of eclubusa and players vacation club and taking betwee $44.0 and $45.00 each week.  When I call the 877-532-2800 number related to the companies I can never get anything but an answering machine telling me to call back during regular business hours.  I did find an email address which I did email to them demanding they stop taking out unauthorized money, I also notified my bank and the only way to stop them is to close my account and open a new one.  I have never had such a membership and do not know if anyone else has had this problem.  I do not know how or where they got my information and the only way I use online payments is thru paypal and always thought it was safe...now I'm debating that also.


 

EDitor's Suggestions on how to get your money back!

HERE IS WHAT RIP-OFF REPORT SUGGESTS YOU DO:

Go to your bank within 60 days of the charge, or as soon as you know about the charge, don't delay, and tell them that there has been fraudulent activity within your account. Explain that you wish to file a dispute, and demand that they assist you in accordance with Federal Regulation E.

According to the majority of victims interviewed by Rip-off Report, those who immediately called their banks to dispute the charges did not get very far. Many victims got the following responses from their banks: we could not do anything for you or you waited too long; it has been more than 60 days.

If the bank is says that you have waited too long, explain to them how you called their 800 number as soon as the charges were found, and were told by the bank that nothing could be done. Remind the bank that they failed to assist you properly at the 800 #, and instead, provided you with an inadequate explanation of your right to dispute. Tell the bank that it's their fault time has expired, and since they gave you the wrong info to begin with, they will just have to deal with it, take the loss and reverse the charges.

Tell them the truth; this was unauthorized and your account was NOT to be charged! Keep emphasizing how you never authorized anything! Direct them to the hundreds of victims reports that were filed on Rip-off Report.com. And if you're at the bank, walk them over to their computer and make them go to this site! If you are on the phone with them, tell them you will wait while they access this site! Either way, be persistent!

DO NOT TAKE NO FOR AN ANSWER!

Let them know nicely, that you were advised to Report them (the Bank) and this situation to the Banking Commission in your state. Since each state has a different name for the agency/controller over banks, find that name before you call or get to the bank so you can throw it in their face. The more knowledgeable you appear to be, the further you will get.

And just continue to demand the Federal Regulation E form! The bank CAN, MUST and WILL reverse the charge! But, you must be persistent; ask to speak to the supervisor or the area manager for all the branches in the state.

Let the bank personnel know you are meeting with the media later in the day, that you would much rather they do the right thing (as most other banks have) by looking at the complaints and immediately reversing the charge(s) to your account; no matter how long ago it was. Be sure to call the Media if necessary so you are telling the truth.

If you have to, be loud (but nice) in front of other customers. If you are just calling by phone, the above tactics should still work. The bank can easily fax or mail to you the Federal Regulation E dispute form.

CHARGES TO YOUR CREDIT CARD

If the charge was to your credit card (not debit card, check card, or checking account), contact the credit card company as soon as possible to request a dispute form. Consumers usually have a little longer to dispute fraudulent credit card charges (up to 6 months), but it is better to act right away. In this type of situation, credit card disputes are usually successful since fraudulent companies often won't contest the disputed charge. In rare cases, credit card companies will review disputes, but refuse to reverse the charges. If this occurs, complain to a manager and let them know you will be filing a report here.

Remember Don't let them get away with it! Make sure they make the Rip-off Report .. The more Reports filed on a Company or individual, the more likely it is that the authorities, media and attorneys will want to take action.

And good luck Let us know how you do!

ED Magedson Founder RipoffReport.com Author of www.ripoffrevenge.com

Rip-off Report PO Box 310, Tempe, Arizona 85280

This report was posted on Ripoff Report on 06/10/2010 08:18 AM and is a permanent record located here: https://www.ripoffreport.com/reports/players-vacation-club-eclubusa-my-computer-club-pvc-corp/internet/players-vacation-club-eclubusa-my-computer-club-pvc-corp-eclubusa-they-have-taken-unau-612515. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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REBUTTALS & REPLIES:
0Author
2Consumer
0Employee/Owner

#2 Consumer Comment

PVC Customer

AUTHOR: Thom - (United States of America)

POSTED: Sunday, January 23, 2011

I have been a customer of Player's Vacation Club for about 10 yrs and I have never had the issues that I see listed here. I have done Resort vacations, cruise(For my honeymoon) and air/hotel trips. As a matter of fact I have one scheduled thru them now for March.

In the years I have been dealing with them I had one incident about 8 yrs ago when the place we reserved overbooked. We ended up at a different place with 2 rooms instaed of one and my ex-wife's kids had their own suite connected to ours which they loved.

I have dealt with Rob and he has always been great and gone above and beyond to help out. It may be a little more than looking by yourself and finding the great deal on some obscure website but they find good deals at a good price and when you go on vacation you actually have money to spend since you didn't have to use all your money to pay for the vacation. My wife and I will continue to use them and I just wanted to say that every company can have problems but if you work with them you can usually work it out. Thay have been in business for quite a while so I don't think they are going to disappear overnight.

Just my opinion.

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#1 UPDATE Employee

To whom it may concern

AUTHOR: Corey - (U.S.A.)

POSTED: Thursday, July 08, 2010

Firstly, the charges you are refering to are the annual membership for our eClubUSA members. This account was signed up at least one year ago. The renewals are set as the two payments listed above. We did send notice a month and a half prior but I am unsure if we have the correct address still.

Lastly, you appear to live in Florida. We are in California so you will have to call us between 12pm and 8pm EST to speak with a representative. Please note we are not open on the weekends.

 

Regards

Member Services

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