Plaza Auto Mall False Impression! No payoff for used car! Money Hungry! brooklyn New York

I was contacted by a Young Kao to set up an appointment to come in and trade in my 2013 Hyndai Accent sedan that I wasn't happy with (too small and irritating) and come to find out he is a call guy instead of the guy I would be meeting to discuss this issue..seriously unprofessional the way that works. So anyway I met with Richard Jacobs and he seemed very nice at first ~I told him that I needed my monthlyl payments to be less than what I was paying and he told me that the SUV's I wanted would be over my price range in the monthly 500s ~ So ok fine so he told me about the Corolla and Camnry and I like it and agreed as long as it would be under 400.00 which is why I wanted to trade in my car anyway because I was in debt. However I went in the back to talk to Nicole Myers and she said a whole lot of stuff about why I should be paying 534.00 for an bigger car, I said several times I dont care its to much let me go and I did and the next day I got an emaill and call from Richards saying I got approved ~ Oh yeah crazy how? So now I have to go back down dissatisfied at the price and signed the papers without any advice from my family or husband who was unhelpful and got screwed paying 534.00 for insurance and for my carnote ridiculous~ Plus Toyota wrote me and said I was not approved at first now I was how come get me out of this!! Now I am faced with an bigger problem Capital One never got the payoff for the Hyundai Accent and they are threatning me to do all kinds of things and I continue to call Plaza Auto Mall with no response back ~ I can't keep driving so far to get to the dealership as I am a full time worker 13 hour shift~ I will be contacting a lawyer and calling the news if I don't get this resolved in fact they fired Nicole Myers so now I really don't know what is happening with the payoff for my trade in !!! And of course RICHARD DOESN'T HAVE THE TIME OF DAY TO CARE~~~ AVOID THIS PLACE ~~~