Complaint Review: PLI*MYHERITAGE - Internet
- PLI*MYHERITAGE Internet USA
- Phone:
- Web: www.myheritage.com
- Category: Miscellaneous Companies
PLI*MYHERITAGE PLIMUS INC. ILLEGAL DIRECT DEBIT FROM MY ACCOUNT 19/06/2015 Internet
*UPDATE Employee: Assistance with subscription charge.
Good afternoon from Perth Western Australia.
I wish to complain about an illegal direct debit from bank account on 19/06/2015.
The amount was for USD 119.40-converted to Australian Dollars AUD 159.60
This is the second consecutive year this has happened despite my clear instruction in 2014 that there was to be no further contact with this Company.In 2014 the money was eventually returned to me-therefore I expect the same outcome this time.
Please help me to have my money refunded immediately and also reiterate that I do not want any further contact with is "company"!!!
Your help in this matter is appreciated
MAL S
This report was posted on Ripoff Report on 06/24/2015 09:01 PM and is a permanent record located here: https://www.ripoffreport.com/reports/plimyheritage/internet/plimyheritage-plimus-inc-illegal-direct-debit-from-my-account-19062015-internet-1237829. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 UPDATE Employee
Assistance with subscription charge.
AUTHOR: Dean MyHeritage Team - (Israel)
SUBMITTED: Wednesday, June 24, 2015
Dear Mal,
Thank you for posting your comments here on Ripoff Report.
I understand that you have had a subscription fee withdrawn from your account and I would like to assist you with this.
Would you be so kind as to contact me directly from your registered MyHeritage email address to support@myheritage.com and by placing my name (Dean) in the subject line.
This will ensure that you are forwarded directly to me and I will personally investigate your case.
Thank you for your cooperation and I look forward to hearing from you.
Kind Regards,
Dean,
MyHeritage Team.
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