Report: #1249362

Complaint Review: Plush Media

  • Submitted: Tue, August 18, 2015
  • Updated: Wed, December 21, 2016
  • Reported By: Private — Berkley Michigan USA
  • Plush Media

    Internet
    USA

Plush Media Dominique Price, Amber Allen, Michelle Stewart, Nicole Ortiz PLUSH MEDIA / PLUSHMEDIA.NET SCAMMED ME Atlanta, Georgia /San Diego California Internet

*Author of original report: Problem solved 10000% over

*Author of original report: Problem solved 10000% over

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I have had the worst experience with Plush Media /www.Plushmedia.net . I purchased their services for them to build me a fully functional e-commerce site and logo. I paid them $1125 in full through Paypal, which as also allowed me to be scammed. I have also filed an ic3.gov complaint, which is the FBI Internet crime division. On my confirmation sheet, they list the employees as Amber Allen, Michelle Stewart and Nicole Ortiz. They also provide a phone number, but will only reply through text message and a FALSE Atlanta, Georgia address. My attorney sent them a letter through certified mail, which BOUNCED BACK. Plush Media is not even a registered business in ANY state. My attorney searched every state Secretary of State website and searched for their registered agent and got nothing. They owner’s real name is DOMINIQUE PRICE and she lives in San Diego, California.

The turn around time to complete my project was suppose to be 8 weeks. From the beginning I had communication issues, which I constantly tried to resolve, but they just ignored my emails. They claim they tried to respond to my emails but I emailed from NUMEROUS email addresses and different computers and didn’t receive a response from a single email. Three days before my project was due to me they cancelled my project because my attorney contacted them inquiring about when my website would be delivered and they responded to her within 30 minutes because I had received nothing other than 3 examples of potential logos. I had never even seen a mockup of my website. Since I had received absolutely nothing that my confirmation sheet stated,I asked for a full refund. They told me they would refund for the website but not for the logo which I NEVER received a completed version of. I called and emailed NUMEROUS TIMES to get no response. After further looking into their business I found out that they do this to customers often. If you hashtag #plushmedia on instagram you will see they have scammed others. After 3 months of constant emailing I finally received a logo, which will not even be used because I had to go to another business to complete the project. They claimed they would refund me the difference for my website, and I have still received NOTHING! Plush Media/Dominique Price are truly SCAM ARTIST. This “business” is completely inconsiderate and have horrible customer service. Now I am out of $1125 and have to pay a completely different company. This company is FRAUDULANT. BEWARE! If you choose to do buisness with them make sure to use your CREDIT CARD and not paypal.

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This report was posted on Ripoff Report on 08/18/2015 12:29 PM and is a permanent record located here: http://www.ripoffreport.com/reports/plush-media/internet/plush-media-dominique-price-amber-allen-michelle-stewart-nicole-ortiz-plush-media-p-1249362. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content

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#1 Author of original report

Problem solved 10000% over

AUTHOR: - ()

I am the original author of this post. For some reason my updated post of satisfaction has not gone "live" http://www.ripoffreport.com/r/Plush-Media-/Internet/Plush-Media-Dominique-Price-Amber-Allen-Michelle-Stewart-Nicole-Ortiz-PLUSH-MEDIA-P-1249362 

I would like to recant my previous post.  When I wrote it I was EXTREMELY upset and not in good spirits. I have asked to have this removed numerous times as the post I created is the ONLY one; but my request is not being honored. I went about this in a COMPLETELY wrong way. So I would like to include my apology in this as well. It was extremely poor of me to go about handling a dispute in this manner and as a business owner myself I understand that things happen.  Please do not make any judgments based on my previous post. 

Dominique has gone above and BEYOND! If you are familiar with her work she is CLEARLY the BEST web/graphic designer. Her work is remarkable and can’t be compared to anyone else. If your looking for top quality custom designs, you really don’t have to look any further than her. She can do it all.  She is honestly a really good person with a really good character. She rectified our situation and even after my super bratty rant she agreed to complete my project. She was so understanding and extremely patient with me the entire time. She seriously brought my vision to life and I could not be happier or ask for more! She did my ENTIRE brand redevelopment and it looks AMAZING. Her work is the BEST quality I have ever seen. If you get a design from her, you seriously won’t be disappointed. I now have the visuals that I dreamed of. I really feel like I am now able to grow into the brand I've always wanted. I cannot express how greatful I am. If you need top notch work, you need to get a design from PM. Period.

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#2 Author of original report

Problem solved 10000% over

AUTHOR: - ()

I would like to recant my previous post.  When I wrote it I was EXTREMELY upset and not in good spirits. I have asked to have this removed numerous times as the post I created is the ONLY one; but my request is not being honored. I went about this in a COMPLETELY wrong way. So I would like to include my apology in this as well. It was extremely poor of me to go about handling a dispute in this manner and as a business owner myself I understand that things happen.  Please do not make any judgments based on my previous post. 

Dominique has gone above and BEYOND! If you are familiar with her work she is CLEARLY the BEST web/graphic designer. Her work is remarkable and can’t be compared to anyone else. If your looking for top quality custom designs, you really don’t have to look any further than her. She can do it all.  She is honestly a really good person with a really good character. She rectified our situation and even after my super bratty rant she agreed to complete my project. She was so understanding and extremely patient with me the entire time. She seriously brought my vision to life and I could not be happier or ask for more! She did my ENTIRE brand redevelopment and it looks AMAZING. Her work is the BEST quality I have ever seen. If you get a design from her, you seriously won’t be disappointed. I now have the visuals that I dreamed of. I really feel like I am now able to grow into the brand I've always wanted. I cannot express how greatful I am. If you need top notch work, you need to get a design from PM. Period.

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