Complaint Review: Plymouth Direct - Internet
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- Author Not Confirmed
- Plymouth Direct Internet USA
- Phone: 800-340-3418
- Web: plymouthdirect.com
- Category: Medical Supplies
Plymouth Direct Failed to ship and or deliver knee brace in the stated 2 to 3 weeks for delivery. unknown internet
*Consumer Comment: new phone numbers
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Went to web site (beactivebraceinfo.com) advertised on TV and ordered a knee brace advertised as $19.99 and one free. When order completed a shipping and handling charge of $15.90 was added. Shipping thru USPS would have been less and arrived in 7 to 10 days. The order was placed on 9-28-2014. The order #12887480 was confirmed on the same date with a note *Please allow 2-3 weeks for delivery. When I called ( 800-340-3418) today I was told the order was just being released to Fedex for deliver in 7 to 10 days. This is false advertising on two fronts. One in the pricing and two in shipping and delivery dates. I advised I was filing a complaint and advising all retired military to steer clear of this company. Lizzy, Macon, GA
This report was posted on Ripoff Report on 10/29/2014 07:58 AM and is a permanent record located here: https://www.ripoffreport.com/reports/plymouth-direct/internet/plymouth-direct-failed-to-ship-and-or-deliver-knee-brace-in-the-stated-2-to-3-weeks-for-d-1185590. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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#1 Consumer Comment
new phone numbers
AUTHOR: constance - ()
SUBMITTED: Monday, November 10, 2014
I reached one of the TV channels be active brace advertises on and they got me the real numbers to call here they are 1 800- 251 6531 or 1 800 251 7412 and both their web sites have been changed good luck they said mine will be here Nov 20
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