Complaint Review: Plymouth Direct
Plymouth Direct - Ordered Fast Brite - Double Billed for Shipping - Montgomeryville, Pennsylvania
The company is very deceptive in how they process orders online. You enter all of your personal information and credit card info on one pop-up screen. The screen does not display the total that you will be charged before you place your order. Once you click submit, there is no going back - your credit card is charged. There is no confirmation page where you can review your order and see the amount you will be charged.
I received both sets of the product in one very small box (the bottles are very small - 2 oz.), so there was no separate shipping of the second set and no need to charge an additional shipping charge.
This is definitely a rip-off!
I have not tried the product yet, but if it does not work, I am definitely sending it back. Their website states that they have a 30 day money back guarantee.
This report was posted on Ripoff Report on 06/21/2011 01:11 PM and is a permanent record located here: http://www.ripoffreport.com/reports/plymouth-direct/montgomeryville-pennsylvania-18936/plymouth-direct-ordered-fast-brite-double-billed-for-shipping-montgomeryville-pen-743545. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year. Ripoff Report has an exclusive license to this report. It may not be copied without the written permission of Ripoff Report. READ: Foreign websites steal our content
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