• Report: #1042253
Complaint Review:

PNI Pharma Group

  • Submitted: Wed, April 10, 2013
  • Updated: Wed, April 10, 2013

  • Reported By: Elke — North Miami Beach Florida
PNI Pharma Group
Internet United States of America

PNI Pharma Group Pharmacy-Network.com THIEVES! DO NOT GO NEAR THIS SITE! Internet

*Consumer Comment: Cherie PNI employee

*UPDATE Employee: This Woman Talks Absolute Rubbish

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They will not send the medications ordered and also keep your 'echeck'.  They will not answer the phone at any time.  Had to close my bank account to keep them from re-accessing it.  My banker said there are no safeguards at all against use of 'echeck' which is why this company stopped accepting credit cards and ONLY do 'business' that way. Lost almost $200 to them.  MANY complaints online at different sites against these people.  Expect nothing but theft from them, even if you had success using them a couple of years ago.  They have only ripped people off since at least spring of 2011.

This report was posted on Ripoff Report on 04/10/2013 02:37 PM and is a permanent record located here: http://www.ripoffreport.com/reports/pni-pharma-group/internet/pni-pharma-group-pharmacy-networkcom-thieves-do-not-go-near-this-site-internet-1042253. The posting time indicated is Arizona local time. Arizona does not observe daylight savings so the post time may be Mountain or Pacific depending on the time of year.

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Updates & Rebuttals

#1 Consumer Comment

Cherie PNI employee

AUTHOR: Fe - ()

Dear FE ,

Thank you for ordering from Pharmacy Network. Your order has been accepted subject to your bank's approval and/ or credit card verification.  If you selected to pay by eCheck the charge on your statement will show as Health Products 1-866-415-1428. This email is your receipt/ order confirmation. Please remember to quote your order number in any communication with us.
Date : 19 Jun 2013 - 11:36
Order No : 120902

For payment by : eCheck

Subtotal : 113.51
Shipping : 35.00
Discount : 0.00
TOTAL USD: 148.51

Dear FE ,

We are pleased to inform you that your eCheck/ Bank Wire/ WU payment for order ( 120902 ) has been approved/ received.

Your order is now being prepared by our pharmacist and will be on its way to you very shortly.

Tracking numbers are not given automatically. If you have requested and received a tracking number please be advised that it will not be available to view on the international EMS mail system for 48 hours from the time of this email notification. If you requested the express EMS delivery service you will be able to view the live shipping status online via your local postal service. For tracking packages sent to the USA see: https://tools.usps.com/go/TrackConfirmAction_input. For tracking packages sent to all other countries use http://www.track-trace.com/post. NB: For registered airmail you will only be able to confirm that an item has been despatched, delivered and signed for as the system will not show an accurate intermediate live status.

Registered airmail will take an estimated 10-21 days from actual shipment date and EMS express will take an estimated 7-10 days from actual shipment date. Please note that the shipment date is not the order date. Shipping times cannot be guaranteed and will entirely depend upon your local postal services and customs clearance times. All deliveries will require a signature.

Kind Regards


PNI Admin Team

Same Day my checking account was charged $148.51  They instruct you  not to  contact them about your order after 72 hours ?

clearance of check e-check :

 Check Number:  99841 Post Date:  06/20/2013   Amount of Check:  $148.51  
Need help printing or saving this check?

Dear Fe

I have requested your tracking number from USPS and will revert asap.

Kind Regards


PNI Pharma


From: ]
Sent: 30 June 2013 21:43
To: contact@pharmacy-network.com
Subject: PNI Website Enquiry


Sunday, June 30, 2013, 10:42 pm [System/Localtime]


Attention: Billing




I would appreciate very much an asap response to the status of my order # 120902. This order was approved last june 19,2013.




From: FE


Email: f




Additional Info:


Mozilla/5.0 (Windows; U; Windows NT 6.1; en-US; rv: Gecko/2011012515 Firefox/3.0.19 Flock/2.6.2


Referral: http://www.pharmacy-network.com/  

 This was June 30,2013   After  several e-mails   and more than  a dozen  calls   to  that non working number  just  voicemail   . No  return calls . And Cherie  is a joke  an employee of such magnitude of this entire fraud . You  guys should be punished by  the fullest  of the internet transaction scam ! LAWS! At least   have  the balls/nerve  to  reply to  my  inquiries and  TELL ME THAT I  WAS  JUST  DUPED !   iTS  REALLY  STRESSFUL AND frustrating   if  you  really  dont  know if  my  order  is in  LIMBO   or  I was   just  SCAM ?   so that  there will  be  closure   and  I  will  just  donate the  amount  that  you  guys STOLE / robbed  from  my  checking  account   for the   coming  SOON KARMA  of DEATH May  all your  souls be  burnt here on  earth Accept  my  DONATION for  evryone in  your families FUNERAL  THE AMOUNT  THAT  YOU  GUYS SCAMMED  ME .i'M A 72 YEAR OLD RETIREE AND THIS HORRIBLE  EXPERIENCE IS TAKING   A TOLL OF  MY  HEALTH iF YOU  CANNOT REFUND BACK  MY  MONEY  MAY YOU PERISH AND  BE PROSECUTED TO  THE FULLEST OF  THE LAW OF THE UNITED STATES OF  AMERICA

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#2 UPDATE Employee

This Woman Talks Absolute Rubbish

AUTHOR: Pharmacy Network - ()

This woman ordered from PNI on the 8th March. Order value $170.56 with regular Registered Mail chosen as the shipping option. She did not request the faster delivery option and pay for express shipping. It is stated on the website that if any order has not arrived within 30 days we offer a free re-ship or refund. In this case there was a short delay in getting the order out due to a mix up with our freight forwarders in India following a two day postal strike affecting some orders placed during March and which was outside of our control. As the order did not arrive on time a refund check was indeed requested from our eCheck processor and was sent to the customer on 12th April which of course she fails to mention here .. she also fails to mention that as an act of goodwill on our side she did in fact receive with our compliments the medications she ordered .. so she had both the goods and the refund! How many companies would do that .. why don't some people tell the truth ...
.. Cherie PNI Pharma

Below is the eCheck order history:-

Order History

2013-04-09 11:22:54 REFUNDED check will arrive 4/12/13
2013-04-08 09:07:35 PENDING REFUND Refund requested
2013-03-08 16:30:02 N/A ITEM DEPOSITED - BATCH ID: 1362789001
2013-03-08 08:13:26 N/A Queued for bank processing
2013-03-08 08:13:24 APPROVED Item approved
2013-03-08 08:13:24 N/A Item presented through Check Scrub Response: APPROVED - Risk Level: LOW
2013-03-08 08:13:23 ENTERED Transaction entered via API 4.0
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