Report: #202277

Complaint Review: Polaroid

  • Submitted: Fri, July 21, 2006
  • Updated: Fri, July 21, 2006
  • Reported By: Channelview Texas
  • Polaroid
    1265 Main Street
    Waltham, Maryland

Polaroid Not Such a "Snap" when it comes to Refunds!!! Waltham Maryland

Show customers why they should trust your business over your competitors...

I called and placed an order for a DVD battery pack on 03/26/06. Within thirty (30) minutes of hanging up with the associate, I call back to cancel the order. I was told that the monies had already be electronically transferred and it would be the next billing cycle before I would receive a refund.

It has been four months, five billing cycles, several calls and emails later, and I have yet to receive my refund. I have spoken with probably every customer service rep the company has and have received a different story from all.

This company is too large to have such a small matter not be resolved in a timely matter.
Hey Polaroid - can I have my money back!!!!!!

Channelview, Texas
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